Customer reviews from Samsung US
Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Average customer rating
4.7
(3,687 Reviews)
Rating breakdown 3,687 reviews
5 Stars
2,894
4 Stars
613
3 Stars
117
2 Stars
32
1 Star
31
80%of customers recommend this product.
(
149 out of
186)
Customer Reviews for Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Customer Rating
5
The Samsung S24 has been a incredible device
on June 25, 2025
Posted by: Matute
[This review was collected as part of a promotion.] Honestly the Galaxy AI have been great. It helps me in everything. With the latest update I have no words, just say to people "you need to try it". Thank you!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on June 25, 2025
Posted by: Sam123
[This review was collected as part of a promotion.] Galaxy AI has helped me translate between languages for work.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It is very customizable
on June 25, 2025
Posted by: Pitypartygirlsclub
[This review was collected as part of a promotion.] My Galaxy S24 is super customizable, from widgets to themes, making it easy to customize to anything i'd like. The camera is amazing for pics and videos, great for school projects. Battery lasts all day, perfect for classes and being out all day. It's fast, handles everything smoothly, and makes daily life way easier. A total win for staying organized and connected.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Excellent size. Battery life meh, software meh.
on June 25, 2025
Posted by: Billy
Expertise:Expert
Verified Purchase:Yes
I like that its small. My thumb can reach almost to the top of the screen. But battery life is worse than my previous phone (pixel 5a), and the software is more annoying (eg galaxy store can't turn off all notifications, can't pull down the main tools when a phone call is coming in, etc)
Features
4
Performance
3
Design
2
Value
3
Response from Samsung USBy R&R Team, June 26, 2025
Hi Billy, thank you for your feedback on your Samsung Galaxy S24. We are happy to hear that you are pleased with the size and capabilities of your device. We have provided links to resources to help you maximize the battery life if the intelligent battery has no maximized after adjusting to your consumption. We have also provided links to the full device manual to help you with the different settings and ways to use your device with tools available, and to the Samsung Support Team if you prefer one on one assistance. Thank you forbeing a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Stronger than ever
on June 25, 2025
Posted by: Rebba19
[This review was collected as part of a promotion.] Galaxy AI is very helpful. From making a call to taking notes and compiling information and reports. The camera is amazing! Most of all I have put this phone through hell and back and the screen holds true!
Value
4
Response from Samsung USBy R&R Team, June 26, 2025
Hey Rebba19, we appreciate your feedback on your Samsung Galaxy S24. We are so happy to hear that you are thrilled with the enhanced features of Galaxy Ai and finding it so helpful for a range of daily tasks. We have provided a link to the Samsung Support Team to offer assistance any time you have questions or want help with any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Galaxy
on June 26, 2025
Posted by: Cbr600rr
[This review was collected as part of a promotion.] I love Galaxy as a brand. My first was the s5, now I have an s24. Not to sure about the Galaxy AI tho.. I will continue to be a Galaxy user from my Galaxy buds to my Galaxy watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely LOVE this product
on June 26, 2025
Posted by: Bullgang28
[This review was collected as part of a promotion.] I use my S24 to do literally EVERYTHING!!!! I stream tv, movies, music, and I play quite a few games. I also use it for work via zoom meetings and of course I do ALOT of Google searching/researching on it as well!
I love the fact that it has the live translation feature that allows me to not only communicate with a friend from school who is still learning English but we are actually able to have more of a friendship other than just being acquaintances.
It also has chat assist which helps me out with setting a better tone on Facebook posts bc I was struggling with those for a while! The drawing assist is another tav of mine !!!!
And I honestly dont no how to explain how much circle to search has helped me !!!!!
It also has chat assist which helps me out with setting a better tone on Facebook posts bc I was struggling with those for a while! The drawing assist is another tav of mine !!!!
And I honestly dont no how to explain how much circle to search has helped me !!!!!
And when I noticed when searching in Google I can just have galaxy ais answers which really speeds up the process of Google searching bc I dont have to search as hard!!! It simplifies everything and makes life so much more simply !!!! THANK YOU SAMSUNG !!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone has a amazing camera
on June 26, 2025
Posted by: GmamaMM4
[This review was collected as part of a promotion.] With galaxy AI it helps for different stuff like looking up stuff and to helps with photos also.
I use my phone for personal stuff like my doctor's appointments and to keep in touch with my daughter's.
I use my phone for personal stuff like my doctor's appointments and to keep in touch with my daughter's.
Value
5
Written by a customer while visiting Samsung US