Customer reviews from Samsung US
Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Average customer rating
4.7
(3,687 Reviews)
Rating breakdown 3,687 reviews
5 Stars
2,894
4 Stars
613
3 Stars
117
2 Stars
32
1 Star
31
80%of customers recommend this product.
(
149 out of
186)
Customer Reviews for Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Customer Rating
5
freaking awesome S24!
on June 16, 2025
Posted by: 2bdleetd
[This review was collected as part of a promotion.] my S24 is the base model of this amazing device but it out performs any motorola device that i own. the incredible AI features are a big part of the superior performance.
im confident this phone will be a game changer.
thanks Samsung!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This device has it ALL!
on June 16, 2025
Posted by: Love2browse
[This review was collected as part of a promotion.] I use my ANDROID 24 for EVERYTHING, from personal to school to business!
Value
3
Response from Samsung USBy R&R Team, June 16, 2025
Hi there Love2Browse, thank you for your feedback on your Samsung Galaxy S24. We are so thrilled to hear that you are so pleased with the usage of your device for personal, educational, and professional uses. We have provided links to the full device manual and the Samsung Support Team to help you even further enhance your experience. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is very durable.
on June 16, 2025
Posted by: Minimart
[This review was collected as part of a promotion.] Galaxy AI has been a big help to me. It is easily accessible and takes no effort to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone, just needs better battery life
on June 16, 2025
Posted by: Shady1287
[This review was collected as part of a promotion.] Love everything about this phone except for the battery life. Galaxy AI
Value
4
Response from Samsung USBy R&R Team, June 17, 2025
Hi there Shady1287, we appreciate your feedback on your Samsung Galaxy S24. We are ecstatic to hear that you are so pleased with the usage and features of your new phone. We have provided links to troubleshooting guides to help you maximize the battery life of your device. We have also provided a link to the Samsung Support Team to offer additional assistance if this experience with your device continues. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
No bells and no whistles, but still great
on June 16, 2025
Posted by: Notwhoiusedtobe123
[This review was collected as part of a promotion.] I like Samsung phones a lot. I have never been let down by them. I wish I could say the same about other brands. I like the Samsung AI, while there are tons of competitors, this one does alright by me. It has gotten me through some tough emails and has even saved my butt on a few occasions, by having the right answer always available. Great job, Samsung!
Value
4
Response from Samsung USBy R&R Team, June 17, 2025
Hi Notwhoiusedtobe123, we appreciate you sharing your experience of your Samsung Galaxy S24 with us. We are so happy toh ear that you have found this device to be so useful and reliable for your needs. We hope you'll reach out to us again any time you have questions or want to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
I have used Samsung for years!
on June 16, 2025
Posted by: Caittothelin
[This review was collected as part of a promotion.] I love my Samsung. I can do everything I need and more for personal work and my business. I'm still finding new things my phone can do all the time.
Value
4
Response from Samsung USBy R&R Team, June 17, 2025
Hi there Caittothelin, thank you for your feedback on your Samsung Galaxy S24. We couldn't be happier to hear that you are so pleased with the use of your device for both personal and professional needs, and that you are still finding additional features that enhance your usage all the time. We have provided a link to the Samsung Support Team for your convenience, if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone in the market.
on June 16, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I love the size and the weight of the s24 along with the user interface and the Galaxy AI makes my task on my phone much easier to use. I couldn't ask for a better phone than the Galaxy s24 by Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone overall
on June 17, 2025
Posted by: Leempool82
[This review was collected as part of a promotion.] Except for the update there is no qualms with the phone. But I do enjoy Galaxy AI
Value
5
Written by a customer while visiting Samsung US