Customer reviews from Samsung US
Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Average customer rating
4.7
(3,687 Reviews)
Rating breakdown 3,687 reviews
5 Stars
2,894
4 Stars
613
3 Stars
117
2 Stars
32
1 Star
31
80%of customers recommend this product.
(
149 out of
186)
Customer Reviews for Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Customer Rating
5
Best phone i have ever had
on June 2, 2025
Posted by: Marcrazy
[This review was collected as part of a promotion.] I have not used galaxy AI. However this phone is quick, charges fast, has good sound quality, and takes great pictures. The only thing I wish it did that it does not is it won't connect to my hearing aids.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loving my s24.
on June 2, 2025
Posted by: Netman9111
[This review was collected as part of a promotion.] What can u say, but true love. This phone is amazing. Its like having a desktop in the palm of your hand. the new AI features are impressive to say the least.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great. Great features.
on June 2, 2025
Posted by: Auntienuna
[This review was collected as part of a promotion.] I use my Samsung device personal it's an s24 purple The only thing I don't like about it is the new upgrade to the software but otherwise this is the best phone I've ever used.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features and is slim.
on June 2, 2025
Posted by: Dimples78
[This review was collected as part of a promotion.] This phone is a great but. It has excellent features asbwel as it's slim design. I recently got on an accident with this phone and I had just gotten the phone. I didn't have a chance to buy a protective case or screen protector. My phone was tossed around the vehicle and found wedged between the back hatch door of the truck and was in perfect condition no scratches. I definitely recommend this phone. I always but Samsung when purchasing a phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Went from an S8 to an S24. Huge upgrade. Easy to u
on June 2, 2025
Posted by: Ilike81salad
[This review was collected as part of a promotion.] I use my S24 for handling most of my business. Paying bills, shopping, & researching things to gain knowledge.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I Love the S24
on June 2, 2025
Posted by: SycoSue
[This review was collected as part of a promotion.] I Love The pictures it takes and the fact it's been stronger then any other phone I've had, the quality of my calls have been great, no dropped calls the only thing is the speaker can't hear the music but on the up side the AI can find any music you want to hear
Sincerely, Susan.
P.S.how do i take a picture of my phone.....
Sincerely, Susan.
P.S.how do i take a picture of my phone.....
Value
3
Response from Samsung USBy R&R Team, June 9, 2025
Hey SycoSue, thank you for your feedback on your Samsung Galaxy S24. We are so happy to hear that you are finding the camera quality and call reliability to superior with your device. We have provided links to articles to help you with the speaker of your device, and to the advanced audio settings. We have also shared a link to the Samsung Support Team if you would like additional assistance with your device at any time. Thank you for being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
10/10 recommend
on June 2, 2025
Posted by: Sammy03
[This review was collected as part of a promotion.] I use my phone daily for multiple things including streaming, gaming, and for work. The feature that allows me to use multiple apps at once allows me to multi-task without needing my laptop.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I Love My Samsung S24!
on June 2, 2025
Posted by: CarolinaChick64
[This review was collected as part of a promotion.] I love the new features of my Samsung S24 and I am still learning the Galaxy AI . I recently used the Photo Assist feature to remove some unwanted objects from a selfie and I was very happy with the results! I am learning more about AI through the use of my phone and I am looking forward to discovering more fun things through the cool world and Samsung!
Value
5
Written by a customer while visiting Samsung US