Customer reviews from Samsung US
Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Average customer rating
4.7
(3,687 Reviews)
Rating breakdown 3,687 reviews
5 Stars
2,894
4 Stars
613
3 Stars
117
2 Stars
32
1 Star
31
80%of customers recommend this product.
(
149 out of
186)
Customer Reviews for Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Customer Rating
5
Amazing Device!
on June 2, 2025
Posted by: Wolfiea181
[This review was collected as part of a promotion.] The Galaxy AI in a 2024 model is just as good as a brand new model. I've been assisted by Galaxy AI in photography and in typing. I love my S24, its small and good enough for daily things.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easiest Samsung to learn how to use
on June 2, 2025
Posted by: Butterflychic22
[This review was collected as part of a promotion.] "I recently got this new Samsung phone, and I absolutely love it! It has a lot of cool features, and it’s super easy to use. The display is amazing, and the camera takes great pictures. Highly recommend it!"
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone!
on June 2, 2025
Posted by: Aidylish
[This review was collected as part of a promotion.] My phone is my most favorite device I've ever owned my only regret is not getting the ultra for the camera. But other than that I use my phone for everything! Everyday!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone
on June 2, 2025
Posted by: Shadow
[This review was collected as part of a promotion.] I have a galaxy S24 phone and I love my phone. It takes great pictures and they always come out great. I never had a hard time setting up my nee device it was very simple and everything about this phone is awesome, would definitely recommend this product.
Thank you again for a great product
Thank you again for a great product
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on June 2, 2025
Posted by: Dabubblejade
[This review was collected as part of a promotion.] The quality of this phone is amazing it takes good quality pictures also all the updates have been amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Mom Life Meets Tech-This One Keeps Up
on June 2, 2025
Posted by: Kbear96
[This review was collected as part of a promotion.] Listen, I’ve had my Galaxy S24 for a full year now, and if this phone were a man, I’d be texting it “wyd” at 2AM just to feel seen. It’s fast, gorgeous, and smart in all the right places. A real digital green flag.
I’m a mom of two wild toddlers, a behavioral therapist, and the CEO of managing mess, emotions, and snacks. This phone? It’s kept up. Zero lag. Apps open like they want to be helpful. Battery life still gets me through toddler meltdowns, therapy notes, Target runs, and doomscrolling in bed.
The AI features? Chef’s kiss. Live Translate made me feel like I had a PhD in linguistics during our summer trip. Photo assist and Smart Select are my love languages. And don’t get me started on Samsung DeX—my inner productivity gremlin was thriving.
But I’m giving it 4 stars instead of 5 for a reason. The camera is solid, sure. But for the price? I want it to capture every crumb on my toddler’s face in low light without turning it into a blurry Bigfoot sighting. Also—no charger brick. Like, are we minimalists now? Because I’m not.
Still, after a year of spills, drops, multitasking, and emotional damage (me, not the phone), this thing is a tank in a tuxedo. It’s for the moms who sync schedules and run empires. For the girlies who need tech that doesn’t crumble under pressure. And for the smart-home-loving boyfriends who’ll still try to outdo it with their latest automation project.
Would I recommend it? Absolutely.
Value
3
Response from Samsung USBy R&R Team, June 3, 2025
Hi there Kbear96, thank you for sharing your experience of your Samsung Galaxy S24 with us. We are ecstatic to hear how much you are loving your device, and finding it a true powerhouse and daily driver for all of your needs. We have provided a link to a troubleshooting guide to help you with the clarity of your photos. We have also provided a link to the Samsung Support Team if this experience continues with your device, or you ever have questions. Thank you for being a Samsung customer. -Elizabeth
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S24
on June 2, 2025
Posted by: NLR223
[This review was collected as part of a promotion.] I love the features on my S24. I love the Galaxy AI updates that have been added recently. The best option that I use so very often is the option the capture an image and search the web for it. My mom had antique drinking glasses from the early 70's that all had broke but one. I was able to capture an image of the glass, search the web, and find sellers that had this exact glasses for sale so I could get her some more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love the camera
on June 2, 2025
Posted by: trech0321
[This review was collected as part of a promotion.] I love the camera so much that I'm always out of storage!
Value
4
Written by a customer while visiting Samsung US