Customer reviews from Samsung US
Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Average customer rating
4.7
(3,687 Reviews)
Rating breakdown 3,687 reviews
5 Stars
2,894
4 Stars
613
3 Stars
117
2 Stars
32
1 Star
31
80%of customers recommend this product.
(
149 out of
186)
Customer Reviews for Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Customer Rating
5
Good phone
on June 2, 2025
Posted by: Spookywoman75
[This review was collected as part of a promotion.] Love my phone! Galaxy AI is helpful, everything about it comes in handy! Even at work!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's a good phone
on June 2, 2025
Posted by: Goobpe
[This review was collected as part of a promotion.] I love how the phone camera is good and such but I dont like the lag and stutters at times even when I optimize it.
Value
3
Response from Samsung USBy R&R Team, June 3, 2025
Hi there Goobpe, thank you for your feedback on your Samsung Galaxy S24. We are so pleased to hear how much you love the features and capabilities of your phone. We would love to help you with the speed and responsiveness of your device. The first thing we recommend doing in your settings app under display is adjusting the motion smoothness from standard to adaptive. This will increase the refresh rate of your device. If this does not help you resolve this experience, we have provided two troubleshooting links below to offer additional measures you can use at your convenience. Lastly, we have provided a link to the Samsung Support Team if this experience continues or you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 2, 2025
Posted by: OJBGBS
[This review was collected as part of a promotion.] The speed of the device is amazing, in rarely have any issue with it loading. The multi view windows is an amazing feature when listening to music and needing another app open on the screen. The Galaxy AI is useful when you need it to search things from the web if and when hands are unavailable. Or if your struggling to find something it can be helpful by giving insight pulled from the internet. The experience with gaming Is good as well as the device is fast and doesn't have trouble with frame rates, running smooth without issue. Streaming on it is clear and easy to do. Camera quality is amazingly clear. Overall this is a great product, for anyone to use. Easy set up and overall I've had a great time using it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very fast, useful and resistant
on June 2, 2025
Posted by: Marlon
[This review was collected as part of a promotion.] Galaxy ai is really good it has really good features its fast and it looks real
The samsung S24 is really good for gaming because of his cpu snapdragon 8 Gen 3 which is good the phone does not overheat or crashes no lag
This phone has really affected my daily routine this phone helps a lot for the timer and open a lot of apps at the same time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on June 2, 2025
Posted by: Rockynn23
[This review was collected as part of a promotion.] Love my Galaxy S24, it is capable of doing anything I need. Galaxy AI IS BAR NONE!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great phone and update
on June 2, 2025
Posted by: Ggummybbear
[This review was collected as part of a promotion.] Generally speaking Samsung is at the top of technology having multiple features for multitasking and modifying your device to your liking, the technology can be adjustable to your personal use weather thats a busy lifestyle or a casual relaxed one. I enjoy how easy it is to use and how it doesn't crashes with an update. The price for the phone and technology is a great deal considering the life span of the phone itself. Its truly an investment for long term
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone!
on June 2, 2025
Posted by: CoachB
[This review was collected as part of a promotion.] Great phone! I'm old!! Can't stand cell phones! This phone is really easy to use. It's really an exceptional device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone
on June 2, 2025
Posted by: jcp00912
[This review was collected as part of a promotion.] The S24 is by far the top of the line phone to get on the market. With the availability of Galaxy AI makes this phone a no brainer when it comes to making a decision on what brand phone you should upgrade to.
Value
5
Written by a customer while visiting Samsung US