Customer reviews from Samsung US
Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Average customer rating
4.7 out of 5
4.7
(3,687 Reviews)
Open Ratings Snapshot
Rating breakdown 3,687 reviews
5 Stars
2,894
4 Stars
613
3 Stars
117
2 Stars
32
1 Star
31
80%of customers recommend this product. 
(
149 out of 186
)
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Customer Reviews for Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Customer Rating
5 out of 5
5
Amazing phone with even better features
on April 5, 2025
Posted by: cimmanonroll
[This review was collected as part of a promotion.] The phone feels very smooth to use with its adaptable display, out-performing it's competitors with an amazing, high refresh rate display. The display, coupled with seamless actions across apps allows you to switch between many different tasks at breakneck speed. Battery life is also amazing, and lets you charge only once a day. It also has top of the line AI features that everyone would find useful.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 21, 2025
Hey Cimmanonroll, we appreciate your feedback on your Samsung Galaxy S24. We are thrilled to hear that you are so pleased with the display quality, speed, and capabilities of your device. Please, don't hesitate to reach out to us again any time in the future when you have questions or want to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My favorite phone ever
on April 5, 2025
Posted by: Twitchita
[This review was collected as part of a promotion.] I use this phone for work, connect with family and friends, and to learn. I love the phones ability to do seamless actions across apps which is great as i am learning app development. I have loved this phone so much.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 20, 2025
Hi there Twitchita, we appreciate you sharing your thoughts about your Samsung Galaxy S24 with us. We love hearing that you are so pleased with the usage of your phone, and finding the enhanced features of Galaxy AI to be so user friendly. We hope you'll reach out to us again in the future any time you have questions or would like to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung
on April 5, 2025
Posted by: Gabbz
from South US
Expertise:Intermediate
Verified Purchase:Yes
The best phone for my kids. Light weight. Clear camera. Fun to have
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 15, 2025
Hi Gabbz, thank you for your feedabck on your Samsung Galaxy S24. We are so happy to hear how thrilled your kids have been with this phone, and finding it so great for all of their photos and videos. Please, reach out to us again any time you have questions orwould like to share additional feedback on your Samsung products. Thank you forbeing a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love samsung. I made the switch. Never went back
on April 5, 2025
Posted by: Gabbz
from South US
Expertise:Intermediate
Verified Purchase:Yes
Easy to use. Light weight. The best phone ever. 10 out of 10 recommend
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 15, 2025
Hey Gabbz, thank you for sharing your thoughts about your Samsung Galaxy S24 with us. We love that you are so happy with your device, and are finding it so easy to carry with you every day. Please, reach out to us again any time you have questions or want tos hare additional thoughts about your Samsung products with us. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Powerful player
on April 6, 2025
Posted by: Squipedalian
[This review was collected as part of a promotion.] Seamless action across apps indeed. Supremely intuitive, compact, demonstrates how 'smart' our technologies have truly become! Huge fan of the battery life, its camera, and the overall esthetic of the device. Couldn't recommend more strongly.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 14, 2025
Hi Squipedalian, thank you for your feedback on your Samsung Galaxy S24. We are so happy to hear that the enhanced features and capabilities of your device are such a great experience for you every day. We would love to hear from you again in the future if you ever have questions or want to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on April 6, 2025
Posted by: Rymez23
[This review was collected as part of a promotion.] Buttons work and sounds is loud compared to other devices.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 23, 2025
Hi there Rymez23, thank you for sharing your thoughts about your Samsung Galaxy S24 with us. We absolutely couldn't be happier to hear how pleased you are with the enhanced audio quality and volume of your device. We have provided links to a few resources to help you also explore the enhanced features of Galaxy AI, and answer any questions you may have about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Review
on April 11, 2025
Posted by: Carmen
Verified Purchase:Yes
A great product. It works well. Androids are the best
Response from Samsung USBy R&R Team, April 15, 2025
Hi Carmen, thank you for your feedback on your Samsung Galaxy S24. We are thrilled to hear how great you are finding this phone to be for your usage. We hope you have also found the opportunity to explore the features of Galaxy AI. We have provided a link to the full device manual to assist you with this exploration. We have lastly, shared a link to the Samsung Support Team to help you if any questions arise about your Samsung products as you continue usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
First series, S.
on May 31, 2025
Posted by: ThDenni
[This review was collected as part of a promotion.] This is the first time I had tried a phone on the S line. The best decision with the new update improved the AI a lot, makes it much easier to have.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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