Customer reviews from Samsung US
Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Average customer rating
4.7
(3,687 Reviews)
Rating breakdown 3,687 reviews
5 Stars
2,894
4 Stars
613
3 Stars
117
2 Stars
32
1 Star
31
80%of customers recommend this product.
(
149 out of
186)
Customer Reviews for Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Customer Rating
5
Galaxy S24: Innovation Unleashed
on March 13, 2025
Posted by: FormerFlipPhoneLover
[This review was collected as part of a promotion.] Switching to the Galaxy S24 felt seamless. It’s fast, smooth, and handles everything I throw at it—whether I’m juggling apps, taking photos, or just doom-scrolling late at night. The screen is super bright, even under direct sunlight, which makes a difference when I'm out and about.
The camera? Impressive. Photos look crisp, even in low light, and the zoom actually works without turning everything into a blurry mess. Samsung’s new AI tools make quick edits easy—I erased a random photobomber in seconds.
Battery life is solid. I go through a full day without worrying, though heavy users might need a quick top-up. The design feels premium, but honestly, it’s not a huge departure from last year’s model.
Samsung promises seven years of updates, which means I won’t feel pressured to upgrade anytime soon. If you want a reliable, well-rounded phone that just works, the S24 is a great choice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
S24 and A15... what's the difference?
on March 14, 2025
Posted by: Sweetscheeks4269
[This review was collected as part of a promotion.] Besides having a glass back and being slightly shorter.... I really do not see much difference between the A15 and the S24. I love them both equally but had I known the S24 would be glass back I would have stuck with my A15 and saved the money...
Value
3
Response from Samsung USBy R&R Team, March 14, 2025
Hi there Sweetscheeks4269, thank youf or your feedback on your Samsung Galaxy S24. We understand that it can take time to explore the full capabilities of a new device. We have provided a link to the full device manual to help you with the features of Galaxy AI, enhanced camera, and a range of other features that are not available on your previous device. We have also shared a link to the Samsung Support Team if you have any questions as you continue your exploration. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
3
Picture sucks video suck is to slow it changes co
on March 14, 2025
Posted by: Pistola745jlM
[This review was collected as part of a promotion.] It everything sucks on it it freezing all the time
Value
3
Response from Samsung USBy R&R Team, March 14, 2025
Hi there Pistola745jM, thank you for your feedback on your Samsung Galaxy S24. We completely understand how frustrating it is when your phone is not operating as expected. We would love to help you resolve the matters that are causing frustration and help you have the best possible experience with your phone. We have provided links to troubleshooting guides to help you with the freezing and camera quality you mention. We have also shared a link to the Samsung Support Team if you these or any additional frustrations continue with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Very easy interface.
on March 14, 2025
Posted by: Chefpuzan
[This review was collected as part of a promotion.] I have been a samsung user from day on. Samsung has made each transaction super easy to complete. Navigation in the system is easy and perfect to be able to personalize to my needs and wants. Keep uo the good work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Won't be trading in anytime soon
on March 14, 2025
Posted by: dakota98
[This review was collected as part of a promotion.] Much better than the S22 I had before this. Battery life is great, it doesn't run slow, and it's durable like every samsung device I've owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung product has great features and is grea
on March 14, 2025
Posted by: MysticEcho
[This review was collected as part of a promotion.] The Samsung s24 has amazing features, like it's seamless transition with apps, it's smooth and has high resolution. The Samsung is 24 really helps me out with my day-to-day stuff like when I'm driving and I need to call someone they're built-in assistant Bixby is really handy.
The Samsung s24 also helps me with my hobby which is photography, it's neat features to edit photos and remove unnecessary stuff really helps out in the long run with your hobby, I find that the s24 is really helpful with a lot of stuff
S24 also has great camera quality and great zoom in option, I find taking pictures of my s24 and my professional camera is really neat and I can also file share my photos from my professional camera to my s24 which is really handy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love how fast it is
on March 14, 2025
Posted by: Babycakes
[This review was collected as part of a promotion.] I use it mostly texting and videos like YouTube and TikTok.
The color is so clear
I recommend this phone
The color is so clear
I recommend this phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Not bad at all
on March 14, 2025
Posted by: KoolAidS24
[This review was collected as part of a promotion.] I like this phone it's a good size and has plenty of ROM to do what I need to whenever.. I absolutely love the new feature I just discovered,the audio eraser is amazing and nobody can compare ...bixby is better this time and I see new labs I'm gonna have to try .... Coming from a moto I'm truly happy and also,, I really like the upgrades they did this time and honestly idk why everyone doesn't have an S24 or the plus version... U won't regret it friends!!!!!
Value
4
Written by a customer while visiting Samsung US