Customer reviews from Samsung US
Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Average customer rating
4.7
(3,687 Reviews)
Rating breakdown 3,687 reviews
5 Stars
2,894
4 Stars
613
3 Stars
117
2 Stars
32
1 Star
31
80%of customers recommend this product.
(
149 out of
186)
Customer Reviews for Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Customer Rating
5
It still is perfect for my needs
on March 12, 2025
Posted by: Shan78
[This review was collected as part of a promotion.] Honestly I haven't used for anything like that but I do use photo editor which I love the ease of use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone last a very long time
on March 12, 2025
Posted by: Jaxson
[This review was collected as part of a promotion.] I have had this product for about two years and it has no cracks or any defects. I would recommend this phone for anyone looking for a phone for a good price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Th Smartphone That Shall Remain Outstanding To All
on March 12, 2025
Posted by: ZuluKat
[This review was collected as part of a promotion.] With as much hate and dislike that people share always with Samsung products, they seriously just have no idea what they are talking about. I have had not one single issue with my Samsung Galaxy S24. I have not ever had any issue with any of my Samsung products, especially not the phones, but this phone is amazing and is really the most sleek phone I've ever had in my life. I'll keep this one until the end of the world. It is such a fantastic honor to have this phone! I love it! I shall always remain a loyal customer, loyal consumer, loyal family member, and true person to never ever leave Samsung for anything ever to appear after. I am so looking forward to all of the future with Samsung. Thank you all also for providing phones that make everything that much more enjoyable when it comes to life. My family and I all thank you so much for giving the people what they want as well as going above and beyond for all of us as w3ll as the rest of the world that use products produced by Samsung. You all are a huge reason why I make my decision and I will be family forever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy S24 is everything you need!!!
on March 12, 2025
Posted by: GalaxyTrooper
[This review was collected as part of a promotion.] The Galaxy S24 has been an amazing addition to my daily life. I've always been with Samsung.
The interface is smooth. App use is seamless. Streaming apps has never been simpler.
The camera is on point and newly added editing tools have been great to work with.
I like to use my phone as a Hotspot to stream from my laptop. And I use my phone simultaneously without any type sort of lag whatsoever. This phone is nothing short of amazing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love the features!
on March 12, 2025
Posted by: Casper6282
[This review was collected as part of a promotion.] The Samsung Galaxy S24 series stands out with its advanced AI features, a brighter and more vibrant display, and a focus on enhanced security and performance, all while maintaining a sleek and durable design.
Here's a more detailed look at what makes the S24 series special:
AI Features:
Galaxy AI: The S24 series introduces a suite of AI-powered features, including real-time translation during phone calls (Live Translate) and enhanced image processing.
Enhanced Productivity: AI features are designed to aid with daily tasks and improve productivity.
Display:
Brighter and More Vibrant:
The OLED displays on all three models (S24, S24+, S24 Ultra) can reach a peak brightness of 2,600 nits, making them easier to view in bright conditions.
Smooth Scrolling and Graphics:
All models feature a 120Hz adaptive refresh rate, resulting in smoother scrolling and graphics performance.
Superior Display Quality:
The displays offer rich colors, crisp details, and excellent touch responsiveness.
Performance and Specifications:
Powerful Processor:
The S24 series is powered by the Exynos 2400 processor, which is both fast and smart.
Future-Proof Performance:
The phones are designed with future-proof performance and specifications, ensuring a long lifespan.
Excellent Battery Life:
The S24 series offers all-day battery life and then some, with the S24 Ultra having a 5,000 mAh battery.
More RAM:
The S24+ features 12 gigabytes of RAM, The camera is my favorite part..
Here's a more detailed look at what makes the S24 series special:
AI Features:
Galaxy AI: The S24 series introduces a suite of AI-powered features, including real-time translation during phone calls (Live Translate) and enhanced image processing.
Enhanced Productivity: AI features are designed to aid with daily tasks and improve productivity.
Display:
Brighter and More Vibrant:
The OLED displays on all three models (S24, S24+, S24 Ultra) can reach a peak brightness of 2,600 nits, making them easier to view in bright conditions.
Smooth Scrolling and Graphics:
All models feature a 120Hz adaptive refresh rate, resulting in smoother scrolling and graphics performance.
Superior Display Quality:
The displays offer rich colors, crisp details, and excellent touch responsiveness.
Performance and Specifications:
Powerful Processor:
The S24 series is powered by the Exynos 2400 processor, which is both fast and smart.
Future-Proof Performance:
The phones are designed with future-proof performance and specifications, ensuring a long lifespan.
Excellent Battery Life:
The S24 series offers all-day battery life and then some, with the S24 Ultra having a 5,000 mAh battery.
More RAM:
The S24+ features 12 gigabytes of RAM, The camera is my favorite part..
Value
4
Response from Samsung USBy R&R Team, March 13, 2025
Hey there Casper6282, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S24 with us. We are thrilled to hear that you have explored the capabilities of your device, and are finding them to be so helpful to you for a range of daily tasks. We hope you'll reach out to us again in the future at any time with questions or to share additionalf eedback about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Great for productivity, amazing software!
on March 13, 2025
Posted by: Silverhand
[This review was collected as part of a promotion.] The Samsung S24 Base is a well-rounded flagship that brings premium features without going overboard. It offers a sleek design with a bright, high-resolution display, strong performance, and a versatile camera system for everyday photography. Most of all, the new One Ui7 Beta software is groundbreaking, introducing ai functions such as "Now Brief", "Audio Eraser" and a redesigned Quick Panel.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Its a great phone thay works universally and has
on March 13, 2025
Posted by: Tylostylez
[This review was collected as part of a promotion.] Fast good with data.Great apps always works.Good battery life brightness on screen is nice protective case
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features, but not amazing!
on March 13, 2025
Posted by: LoveGalaxy24
[This review was collected as part of a promotion.] This phone is amazing, and exclusive! I love how small it is, although, I don't love how th battery dies so fast! It's a good phone, small enough to fit in my tiny little hands, haha! It freezes sometimes, and overheats here and there, but it is a great phone overall!
Value
4
Response from Samsung USBy R&R Team, March 14, 2025
Hi there Lovegalaxy24, we appreciate your feedback on your Samsung Galaxy S24. We are ecstatic to hear that you are overall pleased with the features of your phone, and we would love nothing more than to help you resolve the occasional frustrations you mention for the best possible experience. We have provided links to troubleshooting guides to help you with the temperature, battery life, and freezing you mention experiencing. We have also shared a link to the Samsung Support Team to offer additional assistance if these matters continue. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US