Customer reviews from Samsung US
Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Average customer rating
4.7
(3,687 Reviews)
Rating breakdown 3,687 reviews
5 Stars
2,894
4 Stars
613
3 Stars
117
2 Stars
32
1 Star
31
80%of customers recommend this product.
(
149 out of
186)
Customer Reviews for Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Customer Rating
5
Great features including camera quality and zoom.
on February 25, 2025
Posted by: Modeezy
[This review was collected as part of a promotion.] Amazing button response rate, amazing storage, amazing refresh rate, amazing resolution, overall an amazing phone.
The camera(s) are very nice because you can zoom up to 100x for long range photos and the photos still have amazing quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This is great item
on February 25, 2025
Posted by: Molagbaal
[This review was collected as part of a promotion.] I use this for everyday use and its perfect. I love samsung dex
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
God phone...but hear me out
on February 25, 2025
Posted by: MarsLanding25
[This review was collected as part of a promotion.] This is a good phone , the biggest issue is the phone overheating and being too hot to hold. The phone freezes up at times and doesn't function properly. I felt like I was Overcharge for this phone.
Value
3
Response from Samsung USBy R&R Team, March 4, 2025
Hi there MarsLanding25, we appreciate your feedback on your Samsung Galaxy S24. We understand how important your phone is to you, and we would be more than happy to help you resolve these frustrations you mention. We have provided a few links to troubleshooting guides to help you with the temperature, and freezing you mention with your device. We have also provided a link to the Samsung Support Team if these experiences continue or you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Experience
on February 26, 2025
Posted by: Giggles82
[This review was collected as part of a promotion.] I don't usually buy samsung phones. I've always been one to stick with what I'm familiar with. But this time something told me to try this phone (and no it wasn't an employee 🙃). I'm so happy with my decision that once this one is paid off I can't wait to get the next updated one. We bought 6 of them so we may be paying for a little but it I will definitely try the version at some point!! On the plus side I've bragged so much about how I love my samsung phone that my nephew just bought me a samsung Galaxy Tab S9 FE for my birthday! I am so excited to learn how to use a tablet and see what other wonderful things this samsung galaxy can do!! Thank you! Hopefully I can talk someone else into getting me one of those rings if samsung makes those too! It's just 🤯 how far technology has come since I was younger. But I'm loving it! BTW I'm old school because I was raised that way but I'm an 80's baby so still learning the tec world. It never was my thing! Now I wish it was 😁
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung phones are awesome
on February 26, 2025
Posted by: Living84dead
[This review was collected as part of a promotion.] Just got the Samsung Galaxy S24 FE. My last phone was the galaxy a14. There are so many more features on this compared to the a series. The camera is definitely better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love each and every samsung galaxy I have had
on February 26, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I use it for personal and work. I always get my text and phone calls. Only issue is cost of phones. I have to wait 4-6 years to get a new phone because of costs. And then that causes me not to get much for my older phone. Sad but true. I love the watch 5 also. I had the 7, but it was stolen, but before it was stolen, the battery life was not as good as the 5. Thanks for always making wonderful phones!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S24 – TechWhiz
on February 26, 2025
Posted by: CyberSpark
[This review was collected as part of a promotion.] The Samsung Galaxy S24 is a game-changer! Its sleek design and vibrant 6.2-inch Dynamic AMOLED 2X display (2600 nits) make watching YouTube and gaming a joy—I play mobile games and use apps like X daily. The Snapdragon 8 Gen 3 powers seamless actions across apps, like switching between work projects and social media effortlessly. "Now Brief" keeps me updated with quick news summaries, perfect for my busy schedule. I also love the "Audio Eraser" feature, removing background noise from videos for clearer streams. With a 50MP camera, I capture epic gaming moments and work photos. Battery life lasts over a day, ideal for school and multitasking. It’s my go-to device for work, play, and creativity!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My galaxy S24
on February 26, 2025
Posted by: purpleunicorns3
[This review was collected as part of a promotion.] My new phone stays charged much longer. I've had my phone for about 4 months and it's harder to figure out things. The speech-to-is gone or I haven't figured it out yet. But, overall it is a good phone. I'm sure the issues I'm having are a 'me problem'. I can text, check emails and use my Facebook account and that's what I need. Actions across apps are seamless.
Value
4
Written by a customer while visiting Samsung US