Customer reviews from Samsung US
Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Average customer rating
4.7
(3,687 Reviews)
Rating breakdown 3,687 reviews
5 Stars
2,894
4 Stars
613
3 Stars
117
2 Stars
32
1 Star
31
80%of customers recommend this product.
(
149 out of
186)
Customer Reviews for Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Customer Rating
5
Love the phone. Work amazingly.
on February 25, 2025
Posted by: Love4nerness
[This review was collected as part of a promotion.] Apps are easy to find and use. Love the samsung health app. I use my phone for everything!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy step up from older Galaxy
on February 25, 2025
Posted by: TangoJohn
[This review was collected as part of a promotion.] Nice step up but should have far more basic instructions like tap to wake and how to setup fingerprint sensor. Still wish you wouldn't download crap like games with my approval
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features
on February 25, 2025
Posted by: Celeste79
[This review was collected as part of a promotion.] Experiencing seamless actions across apps. Enjoying the ease of this device. User friendly and efficient!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Lags. Slow
on February 25, 2025
Posted by: Woodeckerwoodcashisking
[This review was collected as part of a promotion.] Lags. Cant keep up with me. Not reliable. Phone self is cleansing and not very durable it doesn't listen to what I say when I voice to texting and it says everything up all the time it doesn't answer when I say OK Google and it's kind of annoying cuz all the program is all screwed up
Value
2
Response from Samsung USBy R&R Team, March 3, 2025
Hi there Woodeckerwoodcashisking, thank you for sharing your thoughts about your Samsung Galaxy S24. We understand how frustrating it can be to have a new device that is not meeting your needs and expectations. We have provided a link to an article to help you with the speed of your device. You can also go in to the settings of your device, under display, and adjust the motion smoothness from standard to adaptive to increase the refresh rate of your phone. We have also provided a link to the Samsung Support Team to offer assistance with the voice to text feature and any additional frustrations you may have about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
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How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
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Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on February 25, 2025
Posted by: Okienurse
[This review was collected as part of a promotion.] Easy to use, good picture quality and just the right size
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Decent and does what I need it to do
on February 25, 2025
Posted by: Illnevertell
[This review was collected as part of a promotion.] It's a nice phone over all, lots of interesting features. Seems pretty rugged so far. Overall I give it 2 thumps up. I like Samsung phones. They are the only big name phones I use. Decent seamless action across apps
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This is quite good love the pictures it takes
on February 25, 2025
Posted by: Didave
[This review was collected as part of a promotion.] I use it to watch YouTube movies on. Pluto of calling and texting very satisfied
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Okay but performance lacks sharpness
on February 25, 2025
Posted by: Gman57
[This review was collected as part of a promotion.] I am wondering why some programs crash some won't launch. I am not impressed with the random access codes asked for when opening an app.
Value
3
Response from Samsung USBy R&R Team, February 26, 2025
Hey there Gman57, we appreciate your feedback on your Samsung Galaxy S24. We understand how frustrating it can be when your device is not operating as expected or intended. We have provided a link to an article to help you with the apps that are not functioning. We have also provided a link to the Samsung Support Team if this continues with your device. We appreciate you being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US