Customer reviews from Samsung US
Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Average customer rating
4.7 out of 5
4.7
(3,687 Reviews)
Open Ratings Snapshot
Rating breakdown 3,687 reviews
5 Stars
2,894
4 Stars
613
3 Stars
117
2 Stars
32
1 Star
31
80%of customers recommend this product. 
(
149 out of 186
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Customer Rating
5 out of 5
5
Great phone
on February 11, 2025
Posted by: Bigdog51
[This review was collected as part of a promotion.] Easy to operate and fast streaming. This phone is great
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on February 11, 2025
Posted by: ElSnap95
[This review was collected as part of a promotion.] Haven't had any issues with the phone as much. The only thing is when I would unlock it, it would try to pay forthings for no reason.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features and performance
on February 11, 2025
Posted by: Darkrose
[This review was collected as part of a promotion.] I've been using the s24 for awhile the device itself has a great chip set that makes the performance smooth and super responsive with quick load times a really impressive increase from the s21 I was using the load times on system applications is non existent it just works right away even games have extremely short load times with impressive graphics it also has really good pbr capabilities along with rtx capabilities that when more games start using it in the future will keep this phone relevant as a good budget phone in coming years I see this phone lasting a long time with its durability and build quality accidental drops don't even leave a scratch on it and the water protection is really good if your drop it in a puddle use it in the rain or even leave it in your pocket getting into a pool your phone will be safe the display is crisp and clear with a high resolution OLED display that makes colors look vibrant with a battery that makes the phone complete if your on the phone all day you'll need a charge but regular use it will last for days at a time the picture quality and high zoom is a must have for anyone that likes pictures its highly detailed camera makes images look life like as they should be most phone cameras don't capture reality they imitate it the camera and technology samsung uses shows you details you dont even notice when looking at them yourself it also has good AI features i find myself needing to translate something I just point my camera and understand
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Galaxy so far!
on February 11, 2025
Posted by: EvilPat
[This review was collected as part of a promotion.] I've had my device just about a year and I'm still learning new and updated device features. I love the camera and how clear the pictures are. Downloading apps is fast and seamless, some apps allow access without downloading the app. Security is unmatched, and I feel my device is safe.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
very fast at downloading.
on February 11, 2025
Posted by: Dmhipps69
[This review was collected as part of a promotion.] This phone is very responsive and has seamless actions across the apps. It has been very very fast at downloading apps from the store. And seems to be durable for my lifestyle. So far ..
Value
3 out of 5
3
Response from Samsung USBy R&R TeamFebruary 12, 2025
Hi there Dmhipps69, thank you for your feedback on your Samsung Galaxy S24. We couldn't be happier to hear how pleased you are with the usage of your new phone every day. We have provided a link to the full device manual to help you further explore features like Galaxy AI and maximize your experience. We have also provided a link to the Samsung Support Team if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on February 11, 2025
Posted by: KaleG777
[This review was collected as part of a promotion.] Samsung Galaxy S24 Review: A Flagship That Delivers
The Samsung Galaxy S24 is an impressive flagship that refines what a premium smartphone should be. From its sleek design to its powerful performance, this device is a testament to Samsung’s commitment to innovation.
Design & Display
Samsung continues to impress with a refined and premium design. The 6.2-inch Dynamic AMOLED 2X display offers vibrant colors, deep blacks, and a smooth 120Hz refresh rate, making every interaction feel incredibly fluid. The flat edges and slimmer bezels provide a modern aesthetic, while the Gorilla Glass Armor ensures durability.
Performance & AI Features
Powered by the Snapdragon 8 Gen 3 (or Exynos 2400 in some regions), the S24 delivers exceptional speed and efficiency. Apps open instantly, gaming is smooth, and multitasking is effortless. What sets this device apart is Samsung’s AI-powered features, such as Live Translate, AI-enhanced photo editing, and Circle to Search, which significantly improve everyday usability.
Camera System
The 50MP main sensor, 10MP telephoto (3x optical zoom), and 12MP ultrawide lens ensure stunning shots in all lighting conditions. Samsung’s AI processing enhances details, improves night photography, and delivers realistic colors. The 30x Space Zoom remains a fun and useful tool, and video recording is excellent with 8K capabilities and improved stabilization.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has been very reliable
on February 11, 2025
Posted by: Idontknow
[This review was collected as part of a promotion.] There is nothing that I have personally experience that is wrong with this phone. It charges extremely fast, keeps it's battery for a really long time. It has excellent navigation and seamless performance.
I'm not entirely sure if this product is waterproof, but I have tested the quality of its ability to bounce back after being submerged in water (by accident) TOO many times. And it still functions perfectly.
It has excellent weight as well and is the perfect size phone for me. Not too bulky and not so small that I could easily lose it. The camera(s) are also top quality
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Better than my previous phone
on February 11, 2025
Posted by: Nicole
[This review was collected as part of a promotion.] I love my new s24 it is faster with more storage.. my camera takes amazing photos and videos. It's the right size and all the features are awesome.. i recommend the Samsung galaxy s24 to anyone looking for an amazing and dependable phone..
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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