Customer reviews from Samsung US
Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Average customer rating
4.7
(3,687 Reviews)
Rating breakdown 3,687 reviews
5 Stars
2,894
4 Stars
613
3 Stars
117
2 Stars
32
1 Star
31
80%of customers recommend this product.
(
149 out of
186)
Customer Reviews for Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Customer Rating
5
Love the quality of the camera.
on February 11, 2025
Posted by: Bridgie66
[This review was collected as part of a promotion.] I love the quality of the screen options when scrolling or live streaming.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on February 11, 2025
Posted by: Ashleyboo37
[This review was collected as part of a promotion.] This best phone I've ever had hands down.. durable long lasting love every feature I'll never use anything but a Samsung now! I've even dropped it in bottom of bath tub works the same. Amazing!! Absolutely love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use with fast response time
on February 11, 2025
Posted by: Bellboy89
[This review was collected as part of a promotion.] This phone has it all weather your into photos, gaming, or just a techie it offers it all
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on February 11, 2025
Posted by: Mamabear
[This review was collected as part of a promotion.] I love my Samsung! It provides me.with seamless actions across apps. I love how easy it is to online shop, scroll social media platforms, and play games! Great phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Over heating
on February 11, 2025
Posted by: Shara3020
[This review was collected as part of a promotion.] Some times thephone gets so hot you cannot hold it. Some apps stop working properly due the device being so hot.
Value
3
Response from Samsung USBy R&R Team, February 12, 2025
Hey there Shara3020, we appreciate your feedback on your Samsung Galaxy S24. We understand how valuable your device is to you every day, and needing to be able to use apps and maintain the optimal temperature. We have a great troubleshooting guide available, linked below, to help you work towards a resolution for this matter. We haev also shared a link to the Samsung Support Team to offer additional assistance if this experience continues. Thank you for being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great, very reliable, have no issu
on February 11, 2025
Posted by: Lilshie
[This review was collected as part of a promotion.] Have not had any issues with this device since the day I bought it. It's very reliable. All the features runs very smooth. No need for any customization for the phone itself unless customizing wallpaper and lock screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent entry level
on February 11, 2025
Posted by: shamefreeloser
[This review was collected as part of a promotion.] Being able to have seamless actions across apps and have the features of some of the benchmark phones on the market, in an entry level device, is bold. I'm a big fan of this phone, and I'm saying this as someone who hated Samsung for years.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone!
on February 11, 2025
Posted by: AllieCat
[This review was collected as part of a promotion.] Seamless Actions Across Apps, Easy to use, excellent battery life, amazing camera, great size, fairly easy to use, great picture, amazing features, lightweight, and fits in my pocket.
Value
5
Written by a customer while visiting Samsung US