Customer reviews from Samsung US
Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Average customer rating
4.7
(3,687 Reviews)
Rating breakdown 3,687 reviews
5 Stars
2,894
4 Stars
613
3 Stars
117
2 Stars
32
1 Star
31
80%of customers recommend this product.
(
149 out of
186)
Customer Reviews for Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Customer Rating
5
Reliable, fast, and enough storage
on February 11, 2025
Posted by: Delichem
[This review was collected as part of a promotion.] Has been one of the best phones I have ever owned. And while I may not take as many pictures as some I have yet to run out of storage. After over a year I have not noticed any slowdown of performance, or degradation of any kind all in all i have been pleased. I will be upgrading to a newer model when then time comes.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's ok I guess
on February 11, 2025
Posted by: LadySag1219
[This review was collected as part of a promotion.] I don't like the AI part at all of the entire phone. I don't think it's faster than my S10E. It was a huge improvement on some of the features. It didn't like that fact that it didn't come in the NEW colors that the S25 is coming in like,I wish this also came in thst flamingo color that my S10 came in that would've been better. And when the phone hits 5% the battery actually dies and not at 2% like my other phone
Value
3
Response from Samsung USBy R&R Team, February 12, 2025
Hi there LadySag1219, we appreciate your feedback on your Samsung Galaxy S24. We are happy to hear you have found some features you feel have been enhanced for your usage. We have provided a link to an article to help you with the speed of your device, and a few troubleshooting guides to help you maximize the battery life of your device. Lastly, we have provided a link to the Samsung Support Team if you have any questions or continue to experience these frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
This product keeps me in touch
on February 11, 2025
Posted by: Robinskiss
[This review was collected as part of a promotion.] I use this product throughout my day. Everything from my calendar, phone calls, messaging and email to computerized word documents and pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good with mild flaws
on February 11, 2025
Posted by: Amoninfinity
[This review was collected as part of a promotion.] Applications work fairly well going from one another and most advanced systems on the phone work great. The only major flaws i have run into is running videos in the small screen will sometimes bug out and stop letting you open them back to full screen or having things reset after an update such as color customizations and transparencies.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A Superior Phone
on February 11, 2025
Posted by: GC0527
[This review was collected as part of a promotion.] I absolutely love this S24 series of phones .. we have had Samsung phones for years, but this is by far the best!! The new magic eraser on the photo editor is a dream come true!! No more "intruders" in vacation photos bombing our memories... Highly recommend this series of phones!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product!
on February 11, 2025
Posted by: ChrysAli
[This review was collected as part of a promotion.] Time and Time Again Samsung Does Not Cease To Amaze. Functionality, Speed, Performance, Seamless Actions Across Apps, Camera Quality, Battery Life, Audio Eraser, The HELPFUL Updates ! I Can't Even Come Up With A Gripe or Complaint. True Samsung User Since About 2012/13 And It Only Gets Better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great speeds, beautiful pictures with easy editing
on February 11, 2025
Posted by: AntsGalaxy
[This review was collected as part of a promotion.] Beautiful pictures and picture editing. Fast downloading speeds. Large memory space. Easy to use. Voice recognition needs work but overall feedback is instant. Updates actually are helpful. Easy call, text and email features. Variety of sizes to fit most hands. Affordability needs to be less than being a new phone comes out the very next year. All in all, I would choose a Samsung galaxy over any other phone carrier
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on February 11, 2025
Posted by: Cshipp73
[This review was collected as part of a promotion.] Seamless actions across apps , great functionality and updates. Highly recommended . Very easy to use.
Value
5
Written by a customer while visiting Samsung US