Customer reviews from Samsung US
Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Average customer rating
4.7
(3,687 Reviews)
Rating breakdown 3,687 reviews
5 Stars
2,894
4 Stars
613
3 Stars
117
2 Stars
32
1 Star
31
80%of customers recommend this product.
(
149 out of
186)
Customer Reviews for Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Posted by: Chrissy Toll
Verified Purchase:Yes
I love this phone thus far. I do however think I need insurance. If you may direct me to a link or I'll search as well. Service & phone is awesome!
Written by a customer while visiting Samsung US
Customer Rating
5
It has great features like the AI amazing
on December 21, 2024
Posted by: Carmenlalove7
from Miami Florida
Expertise:Beginner
I bought this phone and the best part about this phone is the camera zooms in and out takes great pictures and it comes in all different colors❤️❤️
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Leos mom
from Ohio
Expertise:Intermediate
Verified Purchase:Yes
I am very happy with this phone. I am coming from Note 20 Ultra. As much as I have loved the Note series over the years I was looking to go to something that was smaller, but still powerful. The S24 is that for me. The battery life is great! Love the camera. Fits much better in my small hands and in my pocket. Love the color. Still learning all the new features. Overall winner.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Lucy
from San Antonio, TX
Expertise:Intermediate
Verified Purchase:Yes
I love Samsung products, I'm giving this phone to my husband as a Christmas gift, can't wait for him to open it!!
I would recommend this to a friend!
Performance
5
Design
5
Written by a customer while visiting Samsung US
Posted by: scotty752
from Cromwell, Ct
Expertise:Intermediate
Verified Purchase:Yes
I like the phone. It has much storage. It works very well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Vince
Expertise:Expert
Verified Purchase:Yes
Great so far other than the finger print recognition is lacking. I've set my prints so many times, that i have lost count. The face recognition works most of the time as long as there is enough light.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, January 3, 2025
Hi Vince, thank you for sharing your feedback on your Samsung Galaxy S24. We are ecstatic to hear how pleased your are with the vast majority of features of your new device. We would love nothing more than to help you with the fingerprint reader, and have provided a link to a guide below to help you with this at your convenience. We have also shared a link to the Samsung Support Team to offer additional assistance if necessary or answer any questions you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Samsung Support
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Samsung Community
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Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Seattle,Wa
Expertise:Beginner
Verified Purchase:Yes
My husband loved his Christmas gift it was an upgrade from the s20 he said it was perfect size for him great color as well. Overall he loves it especially the quality.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: David
Verified Purchase:Yes
Very fast, love the Dolby atmos sound, display is awesome.
Features
4
Written by a customer while visiting Samsung US