Customer reviews from Samsung US
Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Average customer rating
4.7 out of 5
4.7
(3,687 Reviews)
Open Ratings Snapshot
Rating breakdown 3,687 reviews
5 Stars
2,894
4 Stars
613
3 Stars
117
2 Stars
32
1 Star
31
80%of customers recommend this product. 
(
149 out of 186
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Customer Rating
5 out of 5
5
Great upgrade from my S20
on November 25, 2024
Posted by: Jojogee119
from New Jersey
Expertise:Intermediate
Verified Purchase:Yes
Very happy with my new phone! Super easy to switch from my S20.
I would recommend this to a friend!
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Free
on November 26, 2024
Posted by: Patriot
Verified Purchase:Yes
It's great I don't have to be trapped by big businesses
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great reason to upgraded.
on November 30, 2024
Posted by: Loveofthetradeupgrade
I traded in my phone for a new Samsung free of charge
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome!
on November 30, 2024
Posted by: Christian
Verified Purchase:Yes
Pretty good so far! I decided to upgrade my phone from 21 fe to the s24. And so far, I'm loving it!
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on December 1, 2024
Posted by: Josh
Expertise:Beginner
I recently purchased the Samsung Galaxy S24+ because of black friday. This phone is amazing from the battery life to the camera quality!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not major upgrade from S20, missing Dex
on December 2, 2024
Posted by: suhashk
from TN
Expertise:Expert
Dex does not work on S24. worked like charm on S20 and before
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy Social CommerceDecember 2, 2024
Your feedback is greatly appreciated, Suhashk. We see that you reached out to share your feedback on the Galaxy S24. With the Galaxy S24, you can run DeX wirelessly on any display that supports Miracast, enabling an even more seamless work experience. Running DeX wirelessly removes the need for an HDMI adapter to connect, and it works nicely on Samsung Smart TVs for presentations or anything else requiring an expansive display. Check out the link attached to learn more about Samsung Dex on your Galaxy S24. If you have any additional questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
https://insights.samsung.com/2024/01/22/how-to-use-your-galaxy-s24-as-a-pc-with-samsung-dex/#:~:text=On%20your%20Galaxy%20device%2C%20open,available%20displays%20to%20connect%20to.
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Dex missing
on December 2, 2024
Posted by: Suhashk
from Nashville Tn
Missing Dex, it was great feature in earlier models. Now I can't connect this phone to monitor and keyboard via divking station
Features
2 out of 5
2
Performance
4 out of 5
4
Design
4 out of 5
4
Value
2 out of 5
2
Response from Samsung USBy Social CommerceDecember 2, 2024
Your feedback is greatly appreciated, Suhashk. We see that you reached out to share your feedback on the Galaxy S24. With the Galaxy S24, you can run DeX wirelessly on any display that supports Miracast, enabling an even more seamless work experience. Running DeX wirelessly removes the need for an HDMI adapter to connect, and it works nicely on Samsung Smart TVs for presentations or anything else requiring an expansive display. Check out the link attached to learn more about Samsung Dex on your Galaxy S24. If you have any additional questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
https://insights.samsung.com/2024/01/22/how-to-use-your-galaxy-s24-as-a-pc-with-samsung-dex/#:~:text=On%20your%20Galaxy%20device%2C%20open,available%20displays%20to%20connect%20to.
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Everything you want in a phone
on December 2, 2024
Posted by: Michael in Virginia
Verified Purchase:Yes
An excellent phone to follow my S8. Compact but very capable; still discovering new capabilities. Trade-in offer was great as well. An attractive package that does everything anyone could want.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
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