Customer reviews from Samsung US
Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Average customer rating
4.7
(3,687 Reviews)
Rating breakdown 3,687 reviews
5 Stars
2,894
4 Stars
613
3 Stars
117
2 Stars
32
1 Star
31
80%of customers recommend this product.
(
149 out of
186)
Customer Reviews for Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Customer Rating
4
So far so good!
on November 9, 2024
Posted by: AshliB
[This review was collected as part of a promotion.] I switched from my former carrier to tmobile and decided to go with the Galaxy S24 FE in the color blue. So far, the phone is impressive in many different ways and I only have just a couple of issues with it so far. The issues I have noticed is that the phone seems to get very hot from time to time when it is charging. Also, the battery runs out quicker than I expected it to. My last issue is that the blue color of the phone is nowhere near the same color as they appear online. The actual color of the phone is such a light blue that you almost cannot tell it's even blue. Other than that though, so far the phone seems great and I would recommend it to others.
Value
4
Response from Samsung USBy R&R Team, December 12, 2024
Hello AshliB, we appreciate your feedback on your Samsung Galaxy S24. We love hearing you are overall pleased with your new phone and hope you are currently enjoying exploring the ways Galaxy AI can be used every day for a range of tasks. We have provided links to a few articles to help you troubleshoot both the temperature and battery life of your device. WE have also provided a link to the Samsung Support Team if this experience continues or you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My product has great features
on November 9, 2024
Posted by: Skyz911
[This review was collected as part of a promotion.] I switched and glad I did! I love my Samsung..has so many fun features and is super easy to use!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing and easy to use.
on November 9, 2024
Posted by: Lovelykim
[This review was collected as part of a promotion.] The Samsung Galaxy S24 stands out as the pinnacle of Samsung's smartphone offerings, showcasing a remarkable blend of cutting-edge technology and user-centric design. One of its most impressive features is the integration of Galaxy AI, which enhances the overall user experience by providing intelligent assistance tailored to individual needs. This advanced AI system optimizes battery life, manages app performance, and even personalizes camera settings to ensure that every photo captures the perfect moment. Additionally, the S24 boasts an exceptional display with vibrant colors and sharp resolution, making it ideal for media consumption and gaming. With its powerful processor and seamless multitasking capabilities, the Galaxy S24 not only meets but exceeds the demands of modern users, solidifying its position as the best Samsung phone on the market.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Happy to upgrade
on November 9, 2024
Posted by: Essence
[This review was collected as part of a promotion.] Haven't had a new phone in 4 years and was pleasantly surprised at how is fast enough to keep up with my speed operation.
Value
4
Response from Samsung USBy R&R Team, December 12, 2024
Hi there Essence, we appreciate your feedback on your Samsung Galaxy S24. We love hearing how pleased you are with your new phone and finding it to be so helpful to you every day for a range of tasks. We have provided a link to the Samsung Support Team to offer additional assistance if you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The next generation of Galaxy Devices
on November 10, 2024
Posted by: SpacierMoo
[This review was collected as part of a promotion.] I've had a samsung phone for the past 10 years and they never fail to disappoint. From the Note 5 all the way to the s24 they are fantastic devices. The s24 in my opinion signals a bright future of innovation and connectivity for samsung products. I love that I can connect my phone to my whole ecosystem, and can copy text from my galaxybook to my phone. Galaxy AI is superhelpful and I love the circle to search feature.
Value
5
Written by a customer while visiting Samsung US
Posted by: Dotun
from Houston,TX
Expertise:Intermediate
Verified Purchase:Yes
A sleek product, easy to carry, exciting, long lasting battery and can easily be personalized once you get to know all the features on the phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone! Great brand!
on November 11, 2024
Posted by: Cszabo
[This review was collected as part of a promotion.] I love this phone, it has been great using the new original Galaxy AI features. I love it for editing photos and it's easy to use Galaxy AI. I love the size of the phone. The ultra has a better camera, but it is just too big in my hand. It's really nice having the galaxy 5 watch to pair with my phone, and I am looking into the Galaxy tablet next.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Small Package That's Big in Performance!
on November 11, 2024
Posted by: Nika79
[This review was collected as part of a promotion.] I was going to switch to another model, but decided to try out the S24. I was not disappointed! I use my phone mainly to interact on social media. However, the streaming performance is unmatched! I sometimes forget that I'm on my phone and not my tablet.
Value
5
Written by a customer while visiting Samsung US