Customer reviews from Samsung US
Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Average customer rating
4.7
(3,687 Reviews)
Rating breakdown 3,687 reviews
5 Stars
2,894
4 Stars
613
3 Stars
117
2 Stars
32
1 Star
31
80%of customers recommend this product.
(
149 out of
186)
Customer Reviews for Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Customer Rating
5
Beautiful phone
on November 1, 2024
Posted by: Austin00
[This review was collected as part of a promotion.] I reccently switched from a A53 to the S24 and wish I made the upgrade sooner. I have no complaints so far. It's a great phone with great features like the new galaxy AI features, they are beyone useful help me everyday especially when im having trouble responding to text messages. I love the camera and how clear my picture come out
The responsiveness feels good, it's like the phone is waiting on me instead of me always waiting on the phone. I am very happy with the decision to upgrade to such a great phone!!
The responsiveness feels good, it's like the phone is waiting on me instead of me always waiting on the phone. I am very happy with the decision to upgrade to such a great phone!!
Value
5
Written by a customer while visiting Samsung US
Posted by: Think1959
Verified Purchase:Yes
I knew what I wanted when I went to the site. Found it and had checked out in about 20 minutes.
Written by a customer while visiting Samsung US
Customer Rating
5
The new AI features are an amazing addition
on November 2, 2024
Posted by: UrbanVision614
[This review was collected as part of a promotion.] I'm now able to do so much more with just my phone using the built in AI. The Google photos updates have also been really great for me and my up and coming photography business
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is Awesome
on November 2, 2024
Posted by: Katlou
[This review was collected as part of a promotion.] My S24 is utilized for work and has significantly facilitated my tasks. The navigation of my maps has been seamless. The photo editing capabilities are truly remarkable. I have a plethora of choices to select from. The use of my AI has significantly enhanced my work performance. The composing of letters has never been more convenient.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Product is good
on November 3, 2024
Posted by: 006925
[This review was collected as part of a promotion.] I sometimes experience missed calls / goes straight to voicemail.
Have done rests/ updates
Have done rests/ updates
Value
3
Response from Samsung USBy Social Commerce, November 3, 2024
Thank you for taking the time to share your honest feedback. We truly value insights from our customers. It appears you reached out regarding the Galaxy S24. The Galaxy S24 and S24+ leverage the power of AI across various applications and experiences. For instance, the camera features AI Zoom, which enhances the quality of zoomed-in photos. Additionally, AI tools are available for editing images, such as Generative Edit, which can fill in backgrounds and allow you to move, resize, or erase objects. The Live Translate feature enables you to communicate in different languages over the phone. If you can’t receive calls and text messages on your Galaxy phone, the contact or number may be blocked. You can double-check your blocked lists, reset your network settings, and check your SIM card to resolve the issue. Check out the link attached for options to help troubleshoot this. If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001942/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10001942/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic phone for an retired educator.
on November 3, 2024
Posted by: Paul
from West Jordan Utah
What a great phone, couldn't be happier. It charges really fast and is the perfect weight and size.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Kelli
from Parkersburg, WV
Verified Purchase:Yes
I love this phone!!! So glad I upgraded from my s10e. It's the perfect size and works so smoothly.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good enough but could not compare to old one.
on November 4, 2024
Posted by: Anonymous
from Houston
Expertise:Intermediate
Verified Purchase:Yes
Beside all the best feature and new tech, there are 2 things I dont like which I toon 1 stars back.
1. The camera is so bad quality compare to old brand samsung. When lack of light, it take so bad quality picture. With app like facebook or snapchat, way too far to get the same as galaxy note before.
2. There was an big error happened to me when the screenshot I just took stay as a lockscreen and could not take out. I have no way to hit restart because the screenshot keep frozen on the screen.
Everything else is good, light, fast, cool.
1. The camera is so bad quality compare to old brand samsung. When lack of light, it take so bad quality picture. With app like facebook or snapchat, way too far to get the same as galaxy note before.
2. There was an big error happened to me when the screenshot I just took stay as a lockscreen and could not take out. I have no way to hit restart because the screenshot keep frozen on the screen.
Everything else is good, light, fast, cool.
I would recommend this to a friend!
Features
3
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US