Customer reviews from Samsung US
Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Average customer rating
4.7 out of 5
4.7
(3,687 Reviews)
Open Ratings Snapshot
Rating breakdown 3,687 reviews
5 Stars
2,894
4 Stars
613
3 Stars
117
2 Stars
32
1 Star
31
80%of customers recommend this product. 
(
149 out of 186
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Customer Rating
5 out of 5
5
Great phone
on October 14, 2024
Posted by: Marm4Ever
[This review was collected as part of a promotion.] Very smooth interactions with a sleek look and feel. I used Galaxy AI on a photo of my disabled cat to see what she would look like with her missing leg.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung is the superior phone
on October 15, 2024
Posted by: Waltyoos
[This review was collected as part of a promotion.] As always Samsung produced a fantastic phone. Everything works seamlessly with ZERO complaints..
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The phone is great
on October 15, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I've always loved Samsung and this phone definitely did not disappoint!! I love all the features and how clear the pictures are.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Still works
on October 15, 2024
Posted by: Cooldude
[This review was collected as part of a promotion.] Got this phone a couple of years ago and still works as intended. Can't complain.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has amazing UI.
on October 15, 2024
Posted by: SajibS24
[This review was collected as part of a promotion.] I had this phone for 8 or 9 months and so far the user experience is great. It has a great UI. The camera is also good. I would say this is a perfect daily use phone. Although the I had some issues with the battery. A full charge would give me highest of 5/6 hours of SOT. Overall it’s a good phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
An amazing phone
on October 16, 2024
Posted by: HypeHouse
[This review was collected as part of a promotion.] I absolutely love this phone- it functions amazing! It's fast, efficient, and the Galaxy AI feature is a very nice touch. I love the customization options so much, and overall the consumer experience is immaculate compared to other phones I'd had in the past.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
New phone after 6 years
on October 16, 2024
Posted by: LTRose
from Florida
Expertise:Intermediate
Verified Purchase:Yes
I went from a note8 to the S24, volume buttons are on the same side as the on button on this new phone, which causes me to push the volume down without realizing. I also don't like the finger print on the front screen, versus the back of the phone where my fingers are when holding the phone. You can't transfer a galaxy watch to a galaxy phone without wiping(total reset) your watch. Shouldn't they be compatible? Data transfer does not pick up notification settings set on your existing apps, so every app now issues a notification, and you have to go into each one to reset it to where it was on your old phone.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
2 out of 5
2
Value
3 out of 5
3
Response from Samsung USBy Social CommerceOctober 17, 2024
Hi LTRose! Thank you for sharing your experience with the Galaxy S24. The S24 offers the upgrades you've been waiting for: more screen, more battery life, and greater processing power. There's so much to love about the Galaxy S24 and S24+. Notably, the Galaxy S24+ features the highest screen resolution available on a Galaxy device: QHD+. We understand how the changes from your Note8, like the placement of the volume buttons and the front screen fingerprint sensor, may feel different. The side placement of the buttons and the under-display fingerprint sensor are designed to streamline the phone’s design and functionality, though we know it may take some time to get used to these updates. We appreciate your feedback on this, and we’re always looking to improve the device experience. Regarding notifications, you’re right—data transfer doesn’t automatically retain notification settings for each app. We recommend going into Settings > Notifications to manually adjust these preferences to match your previous phone. We appreciate you sharing your thoughts, and we hope you continue to enjoy the performance of the Galaxy S24! If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the phone
on October 16, 2024
Posted by: Luke
from Ogden ut
Expertise:Intermediate
I love it i wish it had a headphone Jake.i have not been hakt yet love the phone
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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