Customer reviews from Samsung US
Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Average customer rating
4.7
(3,687 Reviews)
Rating breakdown 3,687 reviews
5 Stars
2,894
4 Stars
613
3 Stars
117
2 Stars
32
1 Star
31
80%of customers recommend this product.
(
149 out of
186)
Customer Reviews for Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Posted by: Selam
from La
Expertise:Intermediate
Verified Purchase:Yes
Amazing phone only issue is the gesture don't work
I would recommend this to a friend!
Features
3
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, September 17, 2024
We appreciate your feedback, Selam. We noticed that you contacted us regarding the Galaxy S24. The Galaxy S24 and S24+ utilize AI technology in various apps and features. For example, the camera uses AI Zoom to capture better zoom photos. You can also use AI for image editing, such as Generative Edit, which can fill in backgrounds and move, resize, or erase objects. Live Translate allows you to communicate in other languages over the phone. We would like to gather more information about what you're experiencing with the gesture. Please contact Samsung Support so that we can provide further assistance. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
My best smartphone
on September 7, 2024
Posted by: Smart4Olga
[This review was collected as part of a promotion.] The Samsung Galaxy S24 is a great phone with a powerful camera, good performance and the ability to customize it. I take great pictures in different modes, I especially like the night mode. The camera's light sensitivity is impressive. If a photo has small defects, I can fix them with AI. If we talk about artificial intelligence, the phone has become a great assistant because of this. My favorite feature was the ability to search for information using a circle. Now it is so easy to search for images, text or make a translation by simply highlighting it on the screen. The phone easily copes with all tasks, and I can easily customize it for myself to enjoy every day of use. In addition, I chose the S24 because of its compact size, which turned out to be super comfortable for a woman's hand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S 24 review. Thumbs up.
on September 8, 2024
Posted by: Electro
[This review was collected as part of a promotion.] I have a Samsung Galaxy S 24 phone and I love it. I mostly use it for music, beside using it as a phone. I'm impressed with the sound of the phones speakers. Not only does it use the speaker next to the charging port, but it also plays YouTube through the phones earpiece speaker. Both speakers together create a phenomenal sound. The Bluetooth feature to my car radio sounds great too. This phone has great 5G reception, wonderful Samsung specific apps and options, and artificial intelligence features that are just futuristic. Size is good. Movies are vivid. Also it's durable, no damages after I have dropped it a few times. LOL. I'm completely satisfied with the Samsung Galaxy S 24 and would recommend it all day long.
Value
5
Written by a customer while visiting Samsung US
Posted by: Chris S
from 92008
Expertise:Intermediate
Verified Purchase:Yes
Hard to setup, still says couldn't download widgets on lock screen
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, September 26, 2024
It's great to hear from you, Chris! Your feedback is greatly invaluable to us as we continue to make improvements. We see noticed you reached out to share your thoughts on the Galaxy S24 Ultra. The S24 Ultra comes equipped with a stunning 6.8-inch Dynamic AMOLED display with a refresh rate of 120Hz, providing an incredibly smooth and responsive user experience. We see that you reached out with concerns about setting up your phone. We'd like to gather some additional information so that we can further assist you with this. Please reach out to us at Samsung Support so that we can get started. We look forward to your outreach! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Josue
from Virginia US
Expertise:Expert
Verified Purchase:Yes
Faster than my s22 ultra. Best galaxy I ever had. I'm with galaxy since the S1 and this s24 is amazing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: MrsJones2024
from Wisconsin
Expertise:Intermediate
Verified Purchase:Yes
Device is a lot smaller than I expected compared to my old ZFold 4
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R Team, September 21, 2024
Thank you for reaching out, Mrs. Jones. We greatly appreciate your feedback as we strive to improve our products and services. We noticed that you inquired about the Galaxy S24. The Galaxy S24 and S24+ feature a unified design with a smooth satin finish. They offer more screen size, more battery, and more processing power. The Galaxy S24+ comes with QHD+, which is the highest screen resolution on a Galaxy smartphone. The Galaxy S24 has a 6.2" FHD+ display, while the Galaxy S24+ has a 6.7" QHD+ display, providing more screen real estate than ever before. You can enjoy optimal color and contrast with Vision Booster, even on bright days. Once again, we appreciate you sharing your thoughts with us. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. - Kelvin
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Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
Estoy contenta con mi nuevo samsung s24 siempre me agustado samsung llevo muchos años con samsung
I would recommend this to a friend!
Features
5
Written by a customer while visiting Samsung US
Posted by: Jackie
from New York
Expertise:Intermediate
Verified Purchase:Yes
So far so good. I purchased the phone less than a month a go to replace a S22 that I lost. I noticed that it's definitely faster than the S22. There is a better quality of photos, compared to the S22. I love the different shades of purple so I got the cobalt violet, but it's actually to dark for my taste.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US