Customer reviews from Samsung US
Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Average customer rating
4.7
(3,687 Reviews)
Rating breakdown 3,687 reviews
5 Stars
2,894
4 Stars
613
3 Stars
117
2 Stars
32
1 Star
31
80%of customers recommend this product.
(
149 out of
186)
Customer Reviews for Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Customer Rating
5
Best phone on the market!
on August 28, 2024
Posted by: Trickayyy
[This review was collected as part of a promotion.] This phone has far surpassed all my expectations. Quick, clear pictures, I love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is a few steps above the rest!
on August 29, 2024
Posted by: TopherCrisp
[This review was collected as part of a promotion.] So I got the new S24, not the plus or ultra, and I've gotta say, I'm very impressed with the many features that comes standard with this phone.
For example the camera on the S24 is unlike anything I've used before, everytime I use it I find a new option that either enhances the photo/video or the experience upon using it.
Now I was definitely skeptical with the AI operation system Gemini. In fact I didn't turn it on for several days after buying the phone. When I did finally use it, was totally by accident. I was messaging my girlfriend and my fat fingers hit the Gemini button and to my amazement it took the text I already had written out and gave me several different types of ways to say the same thing, for instance, one option was Shakespeare, when I sent my girlfriend the text done by Gemini written in Shakespeare, she had no idea how to answer my text. I had a lot of fun with this option and find myself asking Gemini how I should write this next text.
There are several more options on this phone I haven't mentioned only because I haven't used them yet, but I can honestly tell you I'm happy with the phone so far. Thanks for reading.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to navigate
on August 29, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Great for streaming, easy to get around, great camera
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Splendid!!
on August 29, 2024
Posted by: Redheadx4
[This review was collected as part of a promotion.] It's camera is magnificent with such clear photos. I wish that it was larger overall as I have always used Samsung phones and this one is somewhat smaller than my last one.
It's streaming capabilities are by far better than the previous A54 model I owned. The Galaxy AI feature works well. So we'll I in fact that it picked up my boyfriend talking to his phone better than his own phone this morning and set a timer on my phone for him.
It's streaming capabilities are by far better than the previous A54 model I owned. The Galaxy AI feature works well. So we'll I in fact that it picked up my boyfriend talking to his phone better than his own phone this morning and set a timer on my phone for him.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy android for life
on August 29, 2024
Posted by: LOUDUECEY
[This review was collected as part of a promotion.] Good phone overall pretty satisfied but seems to slow down over time really don't care for the galaxy ai
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
New purchase
on August 29, 2024
Posted by: James
Expertise:Intermediate
I had Galaxy a32 5g for 3 years and was mostly satisfied, bur ruined it in the pool, so went with another carrier and got the s24. Mostly satisfied except for loss of headphone jack, and would have thought at this price a charger would be included, Seems a bit stingy, now I've got to buy more cables.
Features
3
Performance
3
Design
2
Value
2
Response from Samsung USBy R&R Team, September 1, 2024
We would like to extend our gratitude for taking the time to reach out to us, James. Your review is highly valuable to us as we strive to make ongoing improvements. We noticed that you contacted us regarding the S24, and we are thrilled to learn that you are pleased with your experience with the S24. The S24 comes equipped with exceptional features, such as the Interpreter feature. With Interpreter, live conversations can be instantly translated on a split-screen view, allowing individuals standing opposite each other to read a text transcription of what the other person has said. This feature even operates without the need for cellular data or Wi-Fi. Additionally, for messaging and other applications, Chat Assist can help perfect conversational tones to ensure that communication sounds as intended, whether it's a polite message to a coworker or a succinct and engaging phrase for a social media caption. The Galaxy S24 Series comes with a USB-C to USB-C cable, a SIM ejector tool, and a quick start guide in the box. If you have any further concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
S24 is an amazing device 😍
on August 30, 2024
Posted by: Derekforreal
[This review was collected as part of a promotion.] First Samsung phone and it is the best with galaxy AI I will never have any other kinda phone again awesome memory & speed
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very nice phone for base model
on August 30, 2024
Posted by: Oran1022
[This review was collected as part of a promotion.] Phone works great for everyday needs. Still learning the Galaxy AI feature. Unsure about it. Overall happy with my purchase
Value
5
Written by a customer while visiting Samsung US