Customer reviews from Samsung US
Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Average customer rating
4.7
(3,687 Reviews)
Rating breakdown 3,687 reviews
5 Stars
2,894
4 Stars
613
3 Stars
117
2 Stars
32
1 Star
31
80%of customers recommend this product.
(
149 out of
186)
Customer Reviews for Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Customer Rating
3
Not impressed
on August 12, 2024
Posted by: Lala1958
[This review was collected as part of a promotion.] Had my S24 for about 4 months. Still disappointed that I spent so much money on this phone. Not worth it.
Value
3
Response from Samsung USBy R&R Team, August 13, 2024
Thank you for sharing your feedback, Lala. We value our customers' input as we continuously strive to improve our products and services. You've inquired about the Galaxy S24, and we're excited to introduce Galaxy AI, which brings meaningful intelligence to enhance every aspect of life, particularly in communication. The Galaxy S24 makes it easier than ever to break language barriers, allowing you to chat with colleagues or friends from abroad, and make reservations while on vacation in another country. With Live Translate, you can have two-way, real-time voice and text translations of phone calls within the native app, without the need for third-party apps. Additionally, on-device AI ensures that conversations remain completely private. If you have any questions or concerns, reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
I love the features of my phone!
on August 12, 2024
Posted by: Galaxylove
[This review was collected as part of a promotion.] My Galaxy phone is my favorite yet. People have tried to get me to switch to other devices but nothing compares to the Galaxy AI features and ease that I have experienced
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Size matters
on August 12, 2024
Posted by: HezzzR
[This review was collected as part of a promotion.] Love the phone, it's just too small. I was used to & LOVED my Note, but didn't want to spend a ton more for the larger size
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Once again
on August 12, 2024
Posted by: Gmoney44
[This review was collected as part of a promotion.] I always had a samsung phone since sprint. I love samsungs I will never switch unless it's an upgraded samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I LOVE THIS PHONE
on August 12, 2024
Posted by: Kiksadi
[This review was collected as part of a promotion.] I love this phone so much aside from the Galaxy AI which is absolutely perfect i love how fast this phone is and its very durable and the connectivity is top notch it goes with me everywhere the picture feature and gemini feature is awsome and make life so much easier!!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Game changer
on August 12, 2024
Posted by: Hassancoul
[This review was collected as part of a promotion.] It's been 7 months since I got my Samsung Galaxy S24. From my Galaxy A32 4G to this one it was a radical change. Using the S24 was faster than the A32
My S24 last longer than my A32.
For the Galaxy AI Features i found it really helpful, especially the note transcription feature.
As a master student in computer science, I had to attend many conferences and meetings. Galaxy AI came as a big help to transcript or summarize contents I needed and highlight key points of the talk.
I love the "Circle to search" feature. I am using it each day.
I like Galaxy AI and I would like Samsung to integrate more features in bixby. He still doesn't understand some of my request.
For the Galaxy AI Features i found it really helpful, especially the note transcription feature.
As a master student in computer science, I had to attend many conferences and meetings. Galaxy AI came as a big help to transcript or summarize contents I needed and highlight key points of the talk.
I love the "Circle to search" feature. I am using it each day.
I like Galaxy AI and I would like Samsung to integrate more features in bixby. He still doesn't understand some of my request.
Overall the S24 is a really great phone. For people who are looking for a device capable of lasting a day, takes notes, translate conversations this is the good one
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
The phone taks good pictures
on August 12, 2024
Posted by: Lisalisa
[This review was collected as part of a promotion.] I like the phone, I wish there were different sounds for different notifications. I use it for personal use.
Value
3
Response from Samsung USBy R&R Team, August 13, 2024
Thanks for sharing your review with us, Lisa. Your feedback is always appreciated as we continue to make improvements. We see that you are reaching out about the Galaxy S24. The Galaxy S24 and S24+ are equipped with a 12MP selfie camera and a triple rear camera system. The rear camera setup includes a 50MP wide-angle camera with 2x optical zoom, a 12MP ultra-wide camera, and a 10MP 3x optical zoom camera. You can capture dynamic close-up shots using portrait mode on the 2x and 3x zoom settings. The Nightography feature allows you to take clearer shots with reduced noise even in low-light conditions. Additionally, the new ProVisual engine enhances details and colors, resulting in clear, vibrant high-resolution photos, even when using digital zoom. Again, we appreciate you taking the time to let us know how you feel as we continue to make changes and improvements. For any further concerns or questions, please contact us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy s24
on August 12, 2024
Posted by: Mgirl75
[This review was collected as part of a promotion.] My new phone is awesome. The video and picture quality is top notch. Easy use backs everything up no messing with the settings just a couple clicks and done.
Storage is great.
Storage is great.
Value
5
Written by a customer while visiting Samsung US