Customer reviews from Samsung US
Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Average customer rating
4.7
(3,687 Reviews)
Rating breakdown 3,687 reviews
5 Stars
2,894
4 Stars
613
3 Stars
117
2 Stars
32
1 Star
31
80%of customers recommend this product.
(
149 out of
186)
Customer Reviews for Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Customer Rating
3
Phone Freezes
on August 12, 2024
Posted by: BillEjr
[This review was collected as part of a promotion.] Phone seems to do what iy suppose to do, but frequent freezing, require restart is anoying...
Value
3
Response from Samsung USBy R&R Team, August 16, 2024
Thanks for the outreach, Bill. We appreciate hearing from our customers and we strive to always provide the best products and services. We see that you are reaching out to let us know about your S24. If your phone freezes or crashes, it can be really stressful. The good news is that you can likely fix this without needing to send it in for service. Simple actions like rebooting and updating the software can help prevent freezes and crashes in the future. Check out the link attached to help optimize your phone's performance. If you need any further assistance, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and capacity
on August 12, 2024
Posted by: Israelm67
[This review was collected as part of a promotion.] Really good choise better performance that others brands
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy s 24
on August 12, 2024
Posted by: Kcmoshow
[This review was collected as part of a promotion.] The AI is nice, the phone is fast, and small. Perfect
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S24 phone review
on August 12, 2024
Posted by: Phoneguru
[This review was collected as part of a promotion.] If there is a phone that stand out this year it's the s24 it brilliant design inside and outside have brought me back to Samsung,the beautiful and vibrant screen allows me to watch movies and videos in high quality, the fast processor gives me faster and competitive game play results and the galaxy ai is a revolutionary new addition that sets Samsung apart. I love this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S24
on August 12, 2024
Posted by: simple12use
[This review was collected as part of a promotion.] I haven't had my galaxy S24 very long. But I enjoy how easy it is to use. I was able to connect it to my car without any issues which is great. So far it stays charged longer than any phone I've had before. The new fast charger gets it charged very fast. So far all the features I have used are great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Future
on August 12, 2024
Posted by: Irishlad34
[This review was collected as part of a promotion.] The Galaxy S24 is a slim, sleek, and out-of-this-world device. The design is eloquent and setting the industry standard in beauty while maintaining its core value of ergonomics. Among many things, the S24 series contains most advanced AI capabilities to date and Samsung is leading the charge in AI features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 12, 2024
Posted by: Robstarr44
[This review was collected as part of a promotion.] Wonderful purchase and great investment I absolutely love this product
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall review owning since release.
on August 12, 2024
Posted by: JTAC95
[This review was collected as part of a promotion.] The phone has a great battery life and great internet speed, but seems it has been lagging in the past month I've owned it. Storage is only at 50% and Ram/Memoryis set to 8GB while only utilizing 4 at most. Camera is great phone quality, feel, and Galaxy AI is great as well.
Value
4
Written by a customer while visiting Samsung US