Customer reviews from Samsung US
Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Average customer rating
4.7
(3,687 Reviews)
Rating breakdown 3,687 reviews
5 Stars
2,894
4 Stars
613
3 Stars
117
2 Stars
32
1 Star
31
80%of customers recommend this product.
(
149 out of
186)
Customer Reviews for Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Customer Rating
4
Over all quality and likeabliatiy
on August 12, 2024
Posted by: Mattie
[This review was collected as part of a promotion.] The phone takes great Pictures as well as has a ton of cool new features. However the phone glitches alot, meaning I have had the phone just over month and everysingle week I have had to shut it completely off 2 or 3times because phone freezes up. Other then that phones is great good weight good size and very well constructed.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use, feels familiar.
on August 12, 2024
Posted by: Jake67
[This review was collected as part of a promotion.] I recently bought the Samsung Galaxy S24 because I needed an upgrade from my Note 8. It works amazingly, and feels so smooth to use. I really like all the small things, like fingerprint lock, and being able to customize your phone however you want.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice design but lacking in battery and features
on August 12, 2024
Posted by: Psycdoc
[This review was collected as part of a promotion.] The design of the phone overall is excellent.
There is a good screen display and camera display
However, I am not impressed with the e. SIM card feature that keeps shutting on and off.
In addition, the battery life isn't not what they said it was and is worse than previous versions.
There is a good screen display and camera display
However, I am not impressed with the e. SIM card feature that keeps shutting on and off.
In addition, the battery life isn't not what they said it was and is worse than previous versions.
Value
3
Response from Samsung USBy R&R Team, August 20, 2024
It's wonderful to hear from you! We appreciate you taking the time to contact us and share your thoughts on the Galaxy S24. The S24 series phones come with new AI features to enhance daily productivity, large displays for gaming and web browsing, and ample storage for all your apps, files, photos, and videos. We have taken note of your concerns regarding the eSIM feature and your battery life. We recommend ensuring that your watch is updated with the latest software. Updates are important for maintaining your device and ensuring optimal performance. They also include crucial security updates that help protect your device from threats. We will also be attaching a link that provides more options to help optimize your phone's battery life. If this persists after updating your device, please reach out to us at Samsung Support for additional assistance. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078987/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00078987/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy S24
on August 12, 2024
Posted by: MommaB
[This review was collected as part of a promotion.] I love my Samsung Galaxy S24, I have been a Samsung user for quiet a few generations and each one just gets better. The camera on the S24 is one of the best camera that I have used and it fits in my pocket. The speed of uploads and the amount of memory is top notch. Samsung, we are in control of our phones and can customize it to our needs unlike that other large company that is named after a fruit.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S24
on August 12, 2024
Posted by: KennyB
[This review was collected as part of a promotion.] I am in love with my yellow Samsung S24. It is the perfect size for my pocket. It has a great amount of storage space and is quick! I mainly use it for personal use. I have tried gaming on it and it was amazing. Galaxy AI is such a cool feature, enhancing photos, etc.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cell phone super fast
on August 12, 2024
Posted by: Lovemycell
[This review was collected as part of a promotion.] My cell phone is super fast, I can do different tjings and I dont have to wait for them to open
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Missing features available on previous devices
on August 12, 2024
Posted by: AndroidAng
[This review was collected as part of a promotion.] I've been an android user for 20 years now. This is not my favorite Galaxy Model. It's a daily frustration to manipulate my fingers in the correct position for a screenshot. Finding how to turn vibration off is not as simple as it used to be. I haven't found any improvements, only minor changes that are inconveniences. I will probably trade my phone out. Might try GalaxyAI for suggestions!
Value
3
Response from Samsung USBy R&R Team, August 12, 2024
We appreciate your honesty! All feedback is crucial to us as we continue to make improvements. We noticed you were reaching out to let us know about your S24. The S24 and S24+ harness the power of AI throughout many apps and experiences. For instance, the camera utilizes AI Zoom to capture superior zoom photos. AI can also be used to edit images with features like Generative Edit, which can fill in backgrounds and move, resize, or erase objects. Live Translate allows you to communicate in other languages over the phone. If you have any additional concerns or questions, please contact us at Samsung Support. - Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Really cool
on August 12, 2024
Posted by: Walmartone
[This review was collected as part of a promotion.] That's twenty four, is a pretty darn good spot, love it
Value
5
Written by a customer while visiting Samsung US