Customer reviews from Samsung US
Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Average customer rating
4.7
(3,687 Reviews)
Rating breakdown 3,687 reviews
5 Stars
2,894
4 Stars
613
3 Stars
117
2 Stars
32
1 Star
31
80%of customers recommend this product.
(
149 out of
186)
Customer Reviews for Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Customer Rating
5
Best Galaxy Yet
on August 4, 2024
Posted by: MysteryT
[This review was collected as part of a promotion.] Excellent device with decent battery life and a camera that takes stunning photos.
Value
5
Written by a customer while visiting Samsung US
Posted by: Cadet
from Arizona
Expertise:Expert
Verified Purchase:Yes
Great smartphone - excellent trade-in allowance - easy setup including watch 7 using smart switch
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Zena
from Virginia
Expertise:Intermediate
Verified Purchase:Yes
Just the right size and features are good. Like new way to circle it and find it quick.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone👍 📱
on August 5, 2024
Posted by: Cobalt
[This review was collected as part of a promotion.] This product has all the great features Samsung has been know for plus the adaptability of and android phone there was no compromise in design or in function, the quality of streaming and fluidity of games is astounding, the galaxy ai is by far the best in pushing this phone above the competition into the future
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
All the features you need.
on August 5, 2024
Posted by: Surora
[This review was collected as part of a promotion.] Good phone, has all the same features you would expect.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Great phone but very buggy
on August 5, 2024
Posted by: Dortydale
[This review was collected as part of a promotion.] Idk takes good photos and great platform just very buggy
Value
2
Response from Samsung USBy R&R Team, August 6, 2024
Hey! We appreciate you reaching out to us. Your reviews are very important to us as we make changes and improvements. We see that you are reaching out to let us know about the S24. The S24 has an adaptive Vision Booster and 1~120Hz adaptive refresh rate ensures optimal viewing of whatever you’re watching and can adapt to various lighting conditions seamlessly. We would like to gather more information about what you are experiencing so that we can look into a resolution for you. Reach out to us at Samsung Support so that we can get started. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung Phone
on August 5, 2024
Posted by: Pinu903
[This review was collected as part of a promotion.] The Galaxy S24 is one of the best phones I've used so far. I've had Samsung since I was in middle school with my first flip phone and have never been tempted to switch to another brand because I always find what I'm looking for and what I will need in the future. The Galaxy AI is wonderful and I love interacting with it to get new ideas and thoughts.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung S24
on August 5, 2024
Posted by: Itsokay
[This review was collected as part of a promotion.] The Samsung S24 isn't all that hyped up like I thought it would be. I've been having trouble with my device. Overall the picture resolution is great but the memory could be better and maybe faster speed when it comes to opening apps.
Value
3
Response from Samsung USBy R&R Team, August 6, 2024
Thanks for the candid feedback. We appreciate your feedback on the Galaxy S24. Equipped with the new Exynos 2400 processor, the Galaxy S24 is fast and intelligent. It automatically improves graphics and gameplay for an enhanced visual experience. The 4000mAh battery is not only larger than its predecessor but also optimized for social media and video apps, providing an impressive 4 hours of extra video playback time compared to the Galaxy S23. If you are experiencing lag when opening an application, check out the link attached that should provide options to keep your device from slowing down. If this persists, reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078985/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00078985/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US