Customer reviews from Samsung US
Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Average customer rating
4.7
(3,687 Reviews)
Rating breakdown 3,687 reviews
5 Stars
2,894
4 Stars
613
3 Stars
117
2 Stars
32
1 Star
31
80%of customers recommend this product.
(
149 out of
186)
Customer Reviews for Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Customer Rating
5
Galaxy AI experience
on July 30, 2024
Posted by: Jackie
[This review was collected as part of a promotion.] One thing I want to mention about the Galaxy AI is how helpful it is when I do a Google search. It's like getting cliff notes or a book summary of all the websites containing what I'm searching for. I like how quickly it can gather info and give me exactly what I'm looking for. As long as I give a clear question, I get great results. Sometimes I'm not looking for much and I still get detailed info to help me with decisions on products or even food.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best product from Samsung
on July 30, 2024
Posted by: Daddytotall
[This review was collected as part of a promotion.] One of the smartest phone yet, love the new look add the camera. Easy way to use with one hand. New gorilla glass armor, also the drop resistance battery life is outstanding. The adaptive color tone. Just plain awesome!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on July 30, 2024
Posted by: GalaxyLover69
[This review was collected as part of a promotion.] Everything you love about galaxy in a new slimmer and bolder look. This phone is fast and customizable to your personal liking. Samsung will lead the phone industry into the future
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New Sa.sung Galaxy S24
on July 30, 2024
Posted by: Paoreds
[This review was collected as part of a promotion.] Galaxy s24 is very solid phone. Reliable. Super useful with new AI options.. Battery life is much better than previous device. A must to Have !!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loving my new galaxy
on July 30, 2024
Posted by: Missychick
[This review was collected as part of a promotion.] It so much better than my old one I actually can see all the graphics and so much faster playing games and videos are awesome I haven't used AI too much yet but it's definitely interesting
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 - The best out of the series.
on July 31, 2024
Posted by: L1xrzz
[This review was collected as part of a promotion.] My experience with the Samsung Galaxy S24 Cobalt Violet has been the ultimate upgrade from my previous S21 Ultra. My cameras are exceptional quality! My screen quality is literally fantastic, and rocking 1 ½ months no screen protector, barely any microabrasions! My screen is bright the the "Extra Brightness" feature is great for helping me see in the day time! My battery has also been exceptional! I'm a moderate to heavy user and I've been pushing 7+ hours! Galaxy AI has been incredibly useful, espesically circle to search whilst looking at social media. Some of the rendering via removing stuff from images can use minor improvements. I've been a Samsung user a majority of my times with smartphones (S3, S5, S6, S7, Note 8, S10e, S10+, S20+, S21, S21 Ultra, S24) and this is by far the one of the best. There is so many fantastic qualties and hardly no cons when it comes to the S24. Great buy!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible phone!
on July 31, 2024
Posted by: Cheesedestroyer69
[This review was collected as part of a promotion.] This phone is incredible, I really like it specially the Galaxy AI. There's so many ways to use it!
I mainly use my phone for normal stuff but sometimes I use it for school work and since it's so fast and has good storage it's been really useful in many opportunities.
Addionatly, the customization is absolutely crazy. I haven't had a phone with so many ways to customize it. Everyday I see I have a samsung I remember how good quality and performance it has.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Get better model
on July 31, 2024
Posted by: Hollywood8084
[This review was collected as part of a promotion.] Slow, always jumps from screen to screen. Nice and sleek looking
Value
3
Response from Samsung USBy R&R Team, July 31, 2024
We appreciate you taking the time to leave us a review. Your feedback is critical to us. We see that you are reaching out to us regarding your Galaxy S24. We understand the importance of having your phone run smoothly. Check out the link attached that should help prevent freezes in the future. If this persists, reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01001416/ (freezing)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01001416/ (freezing)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US