Customer reviews from Samsung US
Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Average customer rating
4.7
(3,687 Reviews)
Rating breakdown 3,687 reviews
5 Stars
2,894
4 Stars
613
3 Stars
117
2 Stars
32
1 Star
31
80%of customers recommend this product.
(
149 out of
186)
Customer Reviews for Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Customer Rating
5
My new S24
on July 29, 2024
Posted by: HappySamsungOwner
[This review was collected as part of a promotion.] I have had my new Galaxy S24 right around 2 weeks now and I must say I LOVE IT!!
It is super fast and many apps already installed that make everyday tasks so much easier.
My only regret is that I did not get the S24 plus. Other than that I've gotta say this is the best phone I have ever had!!
It is super fast and many apps already installed that make everyday tasks so much easier.
My only regret is that I did not get the S24 plus. Other than that I've gotta say this is the best phone I have ever had!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product is lacking on hardware
on July 29, 2024
Posted by: Skinnystugg
[This review was collected as part of a promotion.] I had the S21 Ultra. I'm pretty disappointed after upgrade into the S24, it feels more like a downgrade. For whatever reason, it doesn't fast. Charge a lot, which is my biggest complaint. Even using the official cord and everything try restart my phone too. I feel like the camera is a downgrade. Not even taken in the zoom, but video and pitcher qualitywise. Especially the night photos predisappointed. Also, the screen resolution, is it downgrade also.
Value
3
Response from Samsung USBy R&R Team, September 11, 2024
We appreciate you taking the time to reach out and share your candid feedback with us. Your feedback is essential as we continue to make improvements. We see that you reached out regarding the Galaxy S24. The Galaxy S24 features a 6.1-inch Dynamic AMOLED 2X display with a 1-120Hz adaptive refresh rate and up to 2,500 nits of peak brightness, providing exceptional clarity and brightness even in outdoor conditions. In comparison, the Galaxy S21 Ultra has a 6.8-inch Dynamic AMOLED 2X display with a 120Hz refresh rate and 1,500 nits peak brightness, offering an immersive experience, but the S24 excels in outdoor visibility. In terms of the camera, the Galaxy S24 boasts a 50MP main camera, a 12MP ultra-wide camera, and a 10MP telephoto camera with 3x optical zoom. On the other hand, the Galaxy S21 Ultra features a 108MP main camera and two telephoto lenses (a 10MP 3x optical zoom and a 10MP periscope lens with 10x optical zoom). As far as your phone not charging fast, have you checked to make sure you have fast charging still enabled on your battery settings? Check out the link attached for tips and instructions on how to use the fast charging feature on your S24 Ultra. If you require any further assistance, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00062589/ (fast charging)
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00062589/ (fast charging)
Written by a customer while visiting Samsung US
Customer Rating
5
This phone does everything I want it to do
on July 29, 2024
Posted by: Write2Luap
[This review was collected as part of a promotion.] Smooth and fast and with an excellent camera setup, I love using this phone. The AI features are great when composing texts and emails which really helps make your point. I also appreciate the long battery life and quick charging with the superfast charging capability.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever had
on July 29, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I literally use my phone for everything. I have a lot of different streaming services and when the power goes out, or if I'm not home, my phone is right there when I need it. I also like the new Gemini feature, I can ask it whatever I need.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Future realistic Technology
on July 29, 2024
Posted by: Cynkty
[This review was collected as part of a promotion.] Love the camera takes better photos than 23s and 21s I had in the past. The phone has alot of features like AI . The quality is great.Easy to navigate and use. The phone is surprisingly slim.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for everyone!
on July 29, 2024
Posted by: Dragonoblivion
[This review was collected as part of a promotion.] I love the design and how it feels in my hand. I love that we have the new galaxy AI and how well it actually works. The screen is so bright in any situation and it is beautiful to look at! Highly recommend. I've been a fan of samsung always!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome camera
on July 29, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I bought this phone for my husband for Father's day and he absolutely loves it. He says it's really fast and has the best pictures and best quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the AI
on July 29, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] It's the best camera and AI capability phone. I love the language translation feature. It makes traveling very easy. Did I mention the camera? It's the best camera phone out there. Galaxy AI is a game changer.
Value
5
Written by a customer while visiting Samsung US