Customer reviews from Samsung US
Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Average customer rating
4.7
(3,687 Reviews)
Rating breakdown 3,687 reviews
5 Stars
2,894
4 Stars
613
3 Stars
117
2 Stars
32
1 Star
31
80%of customers recommend this product.
(
149 out of
186)
Customer Reviews for Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Customer Rating
3
A little disappointed
on July 29, 2024
Posted by: LOVETOWIN
[This review was collected as part of a promotion.] First I will say it could be slight operator error as to why I am not completely satisfied with my new Galaxy S24 having said that I have had it lock up on me while multitasking several times. I like the AI feature but not something I use very often. Camera is my favorite feature and what I enjoy the most. The ability to edit my photos and use them to find things on the internet is very helpful as well.
Value
3
Response from Samsung USBy R&R Team, September 12, 2024
Hey! Thanks for getting in touch! We appreciate you sharing your honest feedback on the Galaxy S24. It's wonderful to hear that you're enjoying the camera and its editing features, especially for online searches. The S24 is also excellent for business use. Take your work to the next level with the most impressive Galaxy yet, featuring the revolutionary power of Galaxy AI. Whether you need to do spontaneous research or capture every detail of your projects day or night, this phone offers new ways to enhance productivity, collaboration, and more. If you have any further concerns or questions, feel free to reach out to us at Samsung Support.-Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 29, 2024
Posted by: Fastman
[This review was collected as part of a promotion.] Galaxy a I is great. Works fast when watching movies and plane rides. Imusually multitasking and it's able to keep up with me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Batter y life is excellent. Features are awesome
on July 29, 2024
Posted by: Sung24
[This review was collected as part of a promotion.] Battery life is excellent. The features on the phone are dope.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good product
on July 29, 2024
Posted by: Ari007
[This review was collected as part of a promotion.] This is a very good product! I really do love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast, Vivid, Cutting Edge AI
on July 29, 2024
Posted by: Jrr8989
[This review was collected as part of a promotion.] I'm so happy to have Galaxy AI instead of bixby! Everything about this device is bigger and better than my old galaxy.
Weather I'm streaming shows, video calling friends, or taking advantage of the amazing camera, my S24's battery is always keeping up with the task!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy s24
on July 29, 2024
Posted by: Sweetiefl
[This review was collected as part of a promotion.] Galaxy AI needs to really show me as I am it alters my sex to a male and I am a female. It needs to have longer battery life.
Value
3
Response from Samsung USBy R&R Team, September 12, 2024
We appreciate your feedback, Sweetiefl. We always welcome candid feedback from our valued customers. We see that you reached out to share your experience with the Galaxy S24. We love to see that you are utilizing the AI features on this device. We've also noted your concerns about the battery life and functionality of the AI. We recommend checking out the links attached for troubleshooting options that should help get your device running at its best performance. We would like to gather more information about what you are experiencing with the AI. Please reach out to us at Samsung Support so that we can further assist you with that. We look forward to hearing from you! - Kelvin
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
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https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
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Written by a customer while visiting Samsung US
Customer Rating
5
It is a good phone
on July 29, 2024
Posted by: Gerard19
[This review was collected as part of a promotion.] It's a great phone that can take great photos and videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone besides storage space.
on July 29, 2024
Posted by: GueritaRain
[This review was collected as part of a promotion.] I use my phone for everything. Gaming, emails, video meetings are just some of the examples of how I use my phone.
I enjoy the new Galaxy AI feature as it comes in handy for web searches and more. Overall it's a great phone and runs well. The storage space is my only complaint.
I enjoy the new Galaxy AI feature as it comes in handy for web searches and more. Overall it's a great phone and runs well. The storage space is my only complaint.
Value
4
Written by a customer while visiting Samsung US