Customer reviews from Samsung US
Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Average customer rating
4.7 out of 5
4.7
(3,687 Reviews)
Open Ratings Snapshot
Rating breakdown 3,687 reviews
5 Stars
2,894
4 Stars
613
3 Stars
117
2 Stars
32
1 Star
31
80%of customers recommend this product. 
(
149 out of 186
)
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Customer Reviews for Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Customer Rating
5 out of 5
5
S24 for the win
on July 29, 2024
Posted by: TechByte
[This review was collected as part of a promotion.] The galaxy AI built into the galaxy S24 has changed my life. It has made school easier, work more efficient and best of all, I love how I can simply circle to search and be sent straight to what I am looking for! This is the future in the palm of my hand!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
A quality phone, but overhyped
on July 29, 2024
Posted by: PeckoGecko
[This review was collected as part of a promotion.] The S24 is a solid phone. I haven't really run into something it doesn't excel at. The cameras are good for everything you'd need them for and trump any other phone in low light conditions.
The one big gripe I have is the whole Galaxy AI feature. There's very few case scenarios where I actually benefit from it. Every picture you take gets corrected using ai. You can make wallpapers with gen ai. There's some usefulness with it. There's just not a ton that a phone can benefit from it yet. I can imagine updates being pushed out to further improve it and add more features, but past the ai, the only things you're benefiting from buying an s24 right now is a brand new faster phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Underrated phone! I'm glad I made the switch.
on July 29, 2024
Posted by: CallMeABaus
[This review was collected as part of a promotion.] I've gotta say, the S24 is a great phone. What had me lean towards it when selecting a new phone has to be the Galaxy AI. It was a feature I was curious about and now can't be without! The way it helps me as far as research, photos, and editing text goes is awesome! It's one of those things you have to try for yourself to fully understand and you wouldn't regret it. The camera is also fantastic! The quality of the pictures and options you have to take the photo has me excited to learn more. All in all, the Galaxy S24 is a phone I'm glad I ended up with.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Nahdhdhjdh
on July 29, 2024
Posted by: Nahshshhdhhdh
[This review was collected as part of a promotion.] The ai could be a little better and do something about the phone Retaining voice commands and have more voice command options.
Value
2 out of 5
2
Response from Samsung USBy R&R TeamSeptember 16, 2024
It's great to hear from you! Your review of the Galaxy S24 is greatly appreciated. The S24 is equipped with great AI features such as Live Translation, Chat Assist, and Photo assist. Galaxy devices offer an array of advanced options for voice control. These options include Voice Access, voice-to-text functionality, Bixby, and Google Assistant. The seamless integration of these voice control features across various Galaxy devices, such as your Galaxy tablet and Galaxy watch, is a testament to our commitment to providing a smooth and intuitive user experience. With these voice control options at your fingertips, you have the freedom to effortlessly dictate messages, effortlessly navigate your device's interface, and even summon your device's assistant, all through the power of your voice We really appreciate your feedback as we continue to make improvements. If you have any further concerns or questions, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on July 29, 2024
Posted by: Rob1969
[This review was collected as part of a promotion.] Work it's a great phone never had a bit of problem with it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has a great camera
on July 29, 2024
Posted by: Beachlov
[This review was collected as part of a promotion.] I use my phone mostly for texting / calling family and friends
I take alot of pics too, and I watch movies on it.
I like how easy it is to use and I seem to discover a new fun feature on it every day
My last phone was a samsung galaxy as well
Thank you for making such a great product
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Innovative
on July 29, 2024
Posted by: Raydioc
[This review was collected as part of a promotion.] Very reliable phone and more fun to play with this by far is the most entertaining phone down to its camera and fun features thus clearly is a representation of the future
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on July 29, 2024
Posted by: Svnee1
[This review was collected as part of a promotion.] The screen graphics are great, the camera is amazing, super quick
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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