[This review was collected as part of a promotion.] The keyboard has already broken. I filed a request and they are sending me a box to ship it in to get fixed.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, February 7, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product. We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Your feedback helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you sending us this response.
[This review was collected as part of a promotion.] I love this laptop. It has everything I need as a small business owner. Lightning quick, does excellent while I'm streaming live tutorials and has awesome battery life!
[This review was collected as part of a promotion.] The ThinkBook 16 Gen AMD is really nice. My only complaint is there are not enough USB ports and we had to purchase a USB Hub to accommodate various attachments.
[This review was collected as part of a promotion.] Nice fit & finish, good display, and good value, but the backlit keyboard leaks light at the bottom of each key into the user's eyes, the mousepad is too far left and touch controls are atypical. The ridge on case bottom (designed to slope the keyboard) digs into your lap if used that way, and is a bit low if used on a desktop. The Windows 11 OS is terrible and the marketing communications from all parties are excessive and irritating.
I would recommend this to a friend!
Response from lenovo.comBy Poornima_Lenovo, Customer Service, January 2, 2024
Thanks for reaching us, we really appreciate your feedback! We are always trying to improve our Lenovo product to provide you with a better experience. We will be sure to pass your suggestion onto our concern team for their consideration as we move forward.