Customer reviews from govee.com
Govee - Spotlights 4 Packs - Multi
Average customer rating
4.1
(72 Reviews)
Rating breakdown 72 reviews
5 Stars
45
4 Stars
9
3 Stars
4
2 Stars
8
1 Star
6
72%of customers recommend this product.
(
13 out of
18)
Customer Reviews for Govee - Spotlights 4 Packs - Multi
Customer Rating
3
Not as waterproof as they say.
on September 3, 2024
Posted by: John Rosenbaum
from Schererville, Indiana, United States
Let me start by saying I have 18 Govee products and recommend them to everyone. However I've come across the first item that has Just failed after 5 weeks. Govee warrantied them no problem but here is my attempt to "waterproof" their outside spot lights even further. I've read multiple reviews of people having them fail for the same reasons. Hopefully Govee addresses the issue and comes out with a new version.
Written by a customer while visiting govee.com
Customer Rating
1
Not IP65 fail after getting wet
on September 3, 2024
Posted by: Andy Pawlowski
from Monroe, Michigan, United States
I have had 4 lights fail from getting wet in the rain. These are not IP65/Water Resistant. Every one I've opened after failure has water sitting on the light board, and not just a little bit of water.
Hoping GoVee will replace these and offer up a fix.
Written by a customer while visiting govee.com
Customer Rating
1
Did not like the design
on September 3, 2024
Posted by: Anonymous
from Cleveland, Ohio, United States
The structure was very weak. Lights wound not stay in position because attachments were loose and could not be tightened. Also did not realize prior to seeing in person limited space between lights and unable to add extension wire, so would not work anyway.
Response from govee.comBy Govee, September 3, 2024
My sincere apology for the inconvenience caused to you. Please feel free to contact us via support@govee.com, we will do our best to help you out.
Written by a customer while visiting govee.com
Posted by: Mb
Verified Purchase:Yes
Great product, wish the products were more expandable. Having to run a lot of power cords for all the lights.
I would recommend this to a friend!
Written by a customer while visiting govee.com
Customer Rating
2
Stopped Working After Rain
on September 3, 2024
Posted by: Jimmy
from Coolidge, Arizona, United States
I really wanted these to be great, and they were for about a month or two. Unfortunately, they stopped working after the first rain they were exposed to. Despite the casing being fully screwed on, all 4 lights had water/condensation get in and short each light 1 by 1. The floodlights don't seem to have this same defect, but I liked the way these cast the light more than the floodlights.
Response from govee.comBy Govee, September 3, 2024
Dear valued customer,
Thank you for taking the time to provide your feedback on our Govee Outdoor Spot Lights. We apologize for any inconvenience you experienced with our product after the rain. Our team is constantly working to improve the quality and durability of our products, and we will certainly take your feedback into consideration for future updates. In the meantime, please reach out to our customer service team for assistance with a replacement or refund. We appreciate your support and hope to have the opportunity to provide you with a satisfactory experience in the future.
Best regards,
The Govee Team
Thank you for taking the time to provide your feedback on our Govee Outdoor Spot Lights. We apologize for any inconvenience you experienced with our product after the rain. Our team is constantly working to improve the quality and durability of our products, and we will certainly take your feedback into consideration for future updates. In the meantime, please reach out to our customer service team for assistance with a replacement or refund. We appreciate your support and hope to have the opportunity to provide you with a satisfactory experience in the future.
Best regards,
The Govee Team
Written by a customer while visiting govee.com
Customer Rating
2
Metal housing, poor shipping.
on September 3, 2024
Posted by: Anonymous
from Sedalia, Missouri, United States
Solid built lights but poor packing, both boxes showed up crushed while wrapped in thin plastic, light housings were dented but still work and the plastic stakes were damaged (2 broke and 2 bent). I understand this is a shipping issue but that matters in the end.
Written by a customer while visiting govee.com
Customer Rating
5
Bright and colorful
on September 3, 2024
Posted by: Anonymous
from Winfield, Illinois, United States
These lights are encased in a metal housing and are very bright and adjustable to any color. The app nicely and tightly integrates with both sets, including my Govee glide lights behind my TV. I could see having three or four other things from govee. Best lighting solution available.
Written by a customer while visiting govee.com
Customer Rating
1
Govee Spotlights
on September 3, 2024
Posted by: Paul Green
from Houston, Texas, United States
I own many govee products inside and outside and love them. However I have bought two different sets of the 4pack govee spotlights to use in landscape and both begin to short out causing unwanted flashing and unwanted color changing after 2 weeks even used waterproof enclosure for plug and controller. I hesitate to try a 3rd set but would love to be able to use them. Maybe an improved product in the future. Very disappointed in this one product.
Response from govee.comBy Govee, September 3, 2024
Dear valued customer,
Thank you for your feedback on the Govee Outdoor Spot Lights. We apologize for any inconvenience this may have caused you. We take our customers' satisfaction seriously and we are constantly working towards improving our products. We appreciate your loyalty to our brand and we would be happy to assist you with finding a solution for the issue you have experienced. Please contact our customer service team and we will do our best to resolve this for you. Thank you for choosing Govee.
Best regards,
Govee Customer Service Team
Thank you for your feedback on the Govee Outdoor Spot Lights. We apologize for any inconvenience this may have caused you. We take our customers' satisfaction seriously and we are constantly working towards improving our products. We appreciate your loyalty to our brand and we would be happy to assist you with finding a solution for the issue you have experienced. Please contact our customer service team and we will do our best to resolve this for you. Thank you for choosing Govee.
Best regards,
Govee Customer Service Team
Written by a customer while visiting govee.com