Customer reviews from worx.com
WORX - LeafPro Universal Leaf Collection System - Black
Average customer rating
4.2
(97 Reviews)
Rating breakdown 97 reviews
5 Stars
58
4 Stars
17
3 Stars
13
2 Stars
4
1 Star
5
85%of customers recommend this product.
(
78 out of
92)
Customer Reviews for WORX - LeafPro Universal Leaf Collection System - Black
Customer Rating
2
Broke after first use.
on November 20, 2020
Posted by: Paul000
Collection system was working fine, but after I emptied my can the second time I noticed the leaves were not getting picked up any longer. I checked my Trivac and it was working, but then I found a tear in the hose of the collection system. I need to call customer service.
Response from worx.comBy Heaven Johnson , Customer Experience, November 23, 2020
Hi there!
Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
5
Works great
on November 17, 2020
Posted by: Ts617
from Walton in
Gender:Female
Bought this to use when leaves get really thick and have to empty bag a lot. Works a lot better. You have to stand in one place or have wheels on trash can. But I unload leaf collection in one spot and mulch them while they gather more to bring by me. A little dusty through the mesh top. But works wonderfully
Response from worx.comBy Brianna H, Customer Experience, December 2, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the LeafPro! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
leaf cover for barrel
on November 15, 2020
Posted by: Tom 13
from Hooksett NH
Gender:Male
[This review was collected as part of a promotion.] works great after to learn how to use it. Pickup a lot of leaves and they were mulched in the barrel
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience , December 2, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the LeafPro Collection System! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Works great
on November 13, 2020
Posted by: Hectormgelo
from Uncasville, CT
Gender:Male
First time I used it, performed excellent. I'm very happy with this product.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 2, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the LeafPro Collection System! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Great features
on November 12, 2020
Posted by: Chilly Will
from Houston, MS
This made my life so much easier
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 2, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the LeafPro Collection System! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
1
Not liking this at all
on November 12, 2020
Posted by: Tony3158
from Stonington, Illinois
Top wouldn’t stay on too well, the hose kept getting in the way when attached to the Trivac which wasn’t too pliable, ended up stepping on it twice which left it linked. When removing the top, leaf bits went everywhere. Good Idea just wish it would have worked better.
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, November 16, 2020
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. This information will be passed up to the appropriate department. Please note, the Leaf Collection System hose fits over most 32 to 96 gallon waste containers and leaf bins for no touch, high capacity leaf collection. Please check your email, as I have contacted you offline for further assistance.
Thank you for choosing Worx!
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
1
motor burns up
on November 9, 2020
Posted by: OZ1990
from Seattle, WA
Gender:Male
Second time around - same outcome. I'm using a 12 GA extension cord, I'm not overloading the unit. Very careful to keep sticks and twigs out of the impeller. Half hour later, burned up motor. The instructions indicate that an 18GA extension cord is adequate for 100'. Don't try it. Ohm's law and all. What's going on guys? I have a line trimmer that I love, I even bought a second one for a different part of the yard. I works great.
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, November 12, 2020
Thank you for sharing your honest feedback with us and bringing this to our attention. Our tools are covered by a 3-year warranty, so if your tool stopped working, we will be more than glad to assist you in making this right. Please check your email as I have contacted you offline to further assist you with this matter!
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
Pretty good quality.
on October 23, 2020
Posted by: Chiefs fan for life
from Overland Park, Kansas
Gender:Male
I really only needed the adapter/connector portion but had to buy the whole kit. My original connector lasted for a decent amount of time but I wish you'd use heavier weight nylon. They would hold up longer. The design of the tools is great though.
I would recommend this to a friend!
Written by a customer while visiting worx.com