Customer reviews from worx.com
WORX - LeafPro Universal Leaf Collection System - Black
Average customer rating
4.2
(96 Reviews)
Rating breakdown 96 reviews
5 Stars
57
4 Stars
17
3 Stars
13
2 Stars
4
1 Star
5
85%of customers recommend this product.
(
77 out of
91)
Customer Reviews for WORX - LeafPro Universal Leaf Collection System - Black
Customer Rating
5
Works like the original
on January 19, 2022
Posted by: Brookster
from Spartanburg SC
Gender:Male
[This review was collected as part of a promotion.] I purchased this to replace the original that had worn out. Works great.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
It's Ok, but has flaws
on July 12, 2019
Posted by: vmp1704
from Boston MA
I purchased this kit in hopes of containing everything inside the barrel. The Mesh cover is actually rectangular and I have a round barrel. The draw string is not tight enough and as you vacuum/mulch everything blows out the drawstring area. Since it is a rectangular in shape you would need to have a big enough barrel so that the corners will sit over the barrel and not hang off the sides. All of the debris will get trapped in those corners. The hose that came with it bends with ease if you step on it so you need to be extremely careful of NOT stepping on the hose. If you step on it more than once it starts to break and the metal inside the hose becomes exposed and starts to jab your legs. It does keep most of it inside the barrel and I have tried it with the rectangle barrel as well and still had the same issues with the stuff flying out of the drawstring area. The Picture does not do represent the shape of the bag and in the description should mention that it is rectangle in shape and not make it look like it is round.
No, I would not recommend this to a friend.
Response from worx.comBy Portia M., Customer Experience , July 18, 2019
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We apologize for any inconveniences you have been caused. The WORX Gutter Cleaning Kit will fit most blowers with up to a 5" diameter tube opening.
We recommend checking to make sure the strap is threaded through the locking mechanism. Then pull to tighten the strap. Increase the tension by pulling the latch up and down to tighten.
Thank you for choosing WORX!
We recommend checking to make sure the strap is threaded through the locking mechanism. Then pull to tighten the strap. Increase the tension by pulling the latch up and down to tighten.
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Time and back saver!
on October 3, 2023
Posted by: GPTX
from Grand Prairie, Texas
[This review was collected as part of a promotion.] I recently purchased the LeafPro Collection System and had no problem connecting it to my Toro Ultra Blower/Vac. My neighborhood has hundreds of Cedar Elm trees with millions of tiny leaves. This product makes it easy to mulch and bag the leaves, all in one step, saving me time and my back! Would be nice if there was a plastic window sewn into the cover, so you can see how full the collection can is getting. Thanx Worx!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Most handy in the fall
on November 7, 2024
Posted by: Double Horn Player
from Billings, Mt
Gender:Male
I don't know of any other product on the market that matches the usefullness of the TRIVAC collection system. I have had a problem this year with the wire on the hose has come out mid location and I just need the hose. I would also suggest the enterance to the collection can should have a 90 degree joint. Is only the hose available? And is it possible to have a longer hose available?
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
on June 30, 2019
Posted by: Jo80
from Gravois Mills, Missouri
Gender:Female
I bought this and used it once and it did do a good job but it quit working so it is a very expensive tool to work only one time. Would not recommend.
No, I would not recommend this to a friend.
Response from worx.comBy Jasmine D, customer experience , July 2, 2019
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We apologize for any inconveniences you have been caused. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please email us at jasmine.dimanche@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
LeafPro collection system
on September 15, 2023
Posted by: Earl82
from Chesapeake, Va.
Gender:Male
I've had the Blower/Vac for several years and have wanted to purchase the collection system....I received a offer I felt I couldn't refuse....!!!!.... At this time I have not used the product but am so looking forward to giving it a good workout....!!!!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Love it!!!
on November 10, 2021
Posted by: Dana B
from Colorado
Gender:Female
Used it for the first time last weekend and I was very impressed. I definitely need to get a bigger trash can though so that there will be a better seal.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Missing pieces
on January 18, 2022
Posted by: Dusty Cheddar
from Reno, NV
Gender:Male
I thought I was losing my mind but was shipped a box without the attachments for the TriVac. Spent an hour trying to figure out how to use the bag attachment to connect to the hose to trash but all futile. I do not know what happened but not happy that I can't work with this tool now and will have to wait for their super slow shipping.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , January 19, 2022
Hello Valued Customer. Thank you for taking the time to share your experience and review. It's unfortunate to learn that you were missing items from your purchase. I have emailed you offline regarding this matter. Should you have any additional questions or concerns, don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com