Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer & Edger (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.5 out of 5
4.5
(312 Reviews)
Open Ratings Snapshot
Rating breakdown 312 reviews
5 Stars
235
4 Stars
33
3 Stars
20
2 Stars
15
1 Star
9
89%of customers recommend this product. 
(
244 out of 273
)
Best Buy Privacy Policy
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer & Edger (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5 out of 5
5
best battery trimmer out there
on July 23, 2017
Posted by: peepin
from Akron, Ohio, United States
Gender:Male
[This review was collected as part of a promotion.] I've owned many gas trimmers, two battery operated trimmers, this has been the best of them all . I advise people to buy this one and park your other trimmer. My best friend is on his third year of use with his worx.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5 out of 5
5
Luv my worx
on September 19, 2017
Posted by: Peanut15
from New bern nc
Gender:Female
I absolutely love my Work weed eater/trimmer!! It's light weight, easy to use, n does the job well!! I will never buy a gas powered weed eater again n I look forward to getting more work products
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2 out of 5
2
Not impressed
on September 27, 2017
Posted by: Whiskey43
from Middlebury, IN, United States
Gender:Male
[This review was collected as part of a promotion.] wheels fall off all the time and line has to be manually be unwound as the line looks like it is melted together. Takes more time to trim when every few minutes you need to remove the cap and lift and pull line out and put back together again.
No, I would not recommend this to a friend.
Written by a customer while visiting worx.com
Customer Rating
5 out of 5
5
Wonder Working Power
on January 16, 2019
Posted by: AceH
from Virginia
Gender:Male
Man, I needed this equipment. I found this item viewing my television one day, saw what it could do and I was on it immediately. I got the equipment, read through the instructions and went for it. In a new yard that I bought and my yard look like a million dollars with the grass cut, the trim in my yard/the edges were straight (almost looked like a nice haircut) and I stood back and looked it over. Job well done. Great piece of equipment to have. I would say for anyone looking to have their hair (grass) cut, give this one a try. You would be amazed.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5 out of 5
5
VERY EASY TO USE....JUST AWESOME!!!
on March 9, 2019
Posted by: Mistaytay55
from Hampton, VA
Gender:Female
[This review was collected as part of a promotion.] I bought this for my husband last month and he’s been biting at the bit to use it, but there is no grass growing yet. Well, this week he found some areas in the backyard that needed trimming and when he used his WORX GT it was effortless. We bought the very first WORX GT trimmer/edger about 12/13 years ago and although it still works, he wanted a new one. We gave the older trimmer to our neighbor and he is now a fan as well! This was our 5th WORX product and we will continue to purchase WORX in this family!!! Not only durable products but very reliable.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5 out of 5
5
so light weight!
on March 16, 2019
Posted by: snoopytn
from TN
Gender:Female
i bought this last year and today the orange piece that holds the spool in broke off..how can i order a new one? love this weed-eater/trimmer, it's so light weight.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5 out of 5
5
I don't write many reviews...
on May 6, 2019
Posted by: John_M
from Harford County, MD
Gender:Male
[This review was collected as part of a promotion.] I had surgery on my abdomen a few months ago, and I have a large 3 acre lawn. Gas powered trimmers were just too heavy. And corded trimmers aren't practical. I bought this a couple months ago and couldn't be happier. It is much more capable than I was expecting, and light. On one battery, I can complete all the trimming and edging. It cannot cut heavy brush that my gas powered trimmer does, but this is my go-to trimmer every week! Thank you Worx.
I would recommend this to a friend!
Response from worx.comBy Portia M.Customer Experience May 7, 2019
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback!

Should you have any questions, please contact our Customer Care Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST and on Saturday from 8 am until 4 pm EST. We'd be more than happy to assist you!

Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5 out of 5
5
Lightweight and easy to handle
on May 7, 2019
Posted by: Garden party
Gender:Female
I absolutely love this trimmer! It does an amazing job and is so lightweight and easy to handle. Easy to maneuver around my flower beds. I have 2 batteries, and whenever they're depleted, I know it's time to stop trimming!
I would recommend this to a friend!
Response from worx.comBy Portia M.Customer Experience May 8, 2019
Thank you for sharing your experience and review! We absolutely appreciate your honest feedback! We are happy to hear that you find this trimmer easy to maneuver!

Thank you for choosing WORX!
Written by a customer while visiting worx.com
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