Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer & Edger (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.5
(317 Reviews)
Rating breakdown 317 reviews
5 Stars
239
4 Stars
33
3 Stars
20
2 Stars
16
1 Star
9
89%of customers recommend this product.
(
245 out of
275)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer & Edger (1 x 2.0 Ah Battery and 1 x Charger) - Black
Posted by: Anonymous
Verified Purchase:Yes
This is my second Works String Trimmer. The first I bought many years ago, it still works fine, still using the batteries I bought with it. The only reason I bought a new one was the button to advance the string. I was disappointed that the wheels will only work when using as an edger. I am 74 years old with back problems and cannot hold a trimmer. I had always used the wheels on my old one. I will have to go back to using my old one without the string advance.
Written by a customer while visiting worx.com
Customer Rating
5
Worx 3512 18 v battery
on August 29, 2025
Posted by: Ksil
from ND
Gender:Female
Our trimmer battery does not hold a charge. I am unable to find a replacement. Is there a way to replace it?
Written by a customer while visiting worx.com
Posted by: Murph 43
from 1101 Clayton Rd
Gender:Male
Verified Purchase:Yes
I have been using worx tools for over 20 years and have found them to be extremely durable and easy to use.My first trimmer lasted over 10 years so I bought another. I bought a sander and it is amazing. I highly recommend the worx ,they are the only tools I buy.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: NAMVET 7071
Verified Purchase:Yes
Product as described and operated as it is supposed to. I'm happy with it.
Written by a customer while visiting worx.com
Posted by: Barney Carr
from Wichita, KS
Gender:Male
Verified Purchase:Yes
Usually like Worx products, but I have battery or charger problems with this purchase. Charged 1st battery & seemed OK; but after that I can’t get either battery to take a charge. This charger does not have functional charging lights that announce status (red/green/flashing green) like my other 5 chargers do. I’m hoping to get some relief on this as the two batteries provided were a major factor in my decision to purchase this package.
No, I would not recommend this to a friend.
Written by a customer while visiting worx.com