Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer & Edger (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.5
(249 Reviews)
Rating breakdown 249 reviews
5 Stars
185
4 Stars
25
3 Stars
18
2 Stars
13
1 Star
8
88%of customers recommend this product.
(
204 out of
231)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer & Edger (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
Powerful and lightweight
on January 17, 2023
Posted by: CurtB67
from Esc
Gender:Male
[This review was collected as part of a promotion.] I Received my trimmer today and went straight out to cut all the weeds. Cut through them with ease and it didn’t make my back hurt like it does with my gas trimmer. So light weight and easy to handle. Very happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great trimmer
on July 26, 2023
Posted by: Cocoaeppper
from Dayton, OH
Gender:Male
[This review was collected as part of a promotion.] This trimmer works great and love the battery sharing capabilities.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
WORX - 20V Power Share GT 3.0 12" String Trimm
on July 26, 2023
Posted by: Anna Nadine
from Lawrenceburg KY 40342
Gender:Female
I use these on a daily basis and cannot say enough about the ease of use and the power this light weight trimmer!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to use
on August 12, 2023
Posted by: Gayladh
from Jonesboro,GA
Gender:Female
I use the edger weekly. The wheel makes it able to use without having to support all the weight; which is great since I have had back surgery.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Great dethatcher
on August 17, 2023
Posted by: Armywife92510
[This review was collected as part of a promotion.] The Worx Nitro 49v Brushless 14" Cordless Dethatcher works great. It's convenient to use with the 2 20v batteries and the fast dual port charger that comes with it. It makes quick work of an average size yard.
Written by a customer while visiting worx.com
Customer Rating
2
Wg163 line cutter
on March 16, 2024
Posted by: Ramirez
from San Antonio
Gender:Male
I have been searching everywhere to locate the line cutter mine is missing. My line extends but will not cut excessive line due to cutter is missing WG163 model
I would recommend this to a friend!
Response from worx.comBy WORX Customer Service, March 28, 2024
Hello Valued customer,
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
2
Not powerful
on March 18, 2024
Posted by: Leenbo
from NJ
Gender:Female
This generates about as much airflow as my hair dryer. It is capable of clearing only the lightest accumulation of debris
No, I would not recommend this to a friend.
Response from worx.comBy WORX Customer Service, March 28, 2024
Hello Valued customer,
Thank you for taking the time to share your experience and review! If you would like to provide us with additional feedback regarding your tool, please feel free to email us at socialmedia@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing WORX!
Thank you for taking the time to share your experience and review! If you would like to provide us with additional feedback regarding your tool, please feel free to email us at socialmedia@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
1
This tool has NEVER worked properly.
on June 8, 2024
Posted by: Murphym1
from Huntsville al
Gender:Female
I bought this after my 10 year old Worx trimmer finally quit working. All my garden tools till now have been Worx, including blade trimmer,
Leaf blower/vaccuum, and gutter attachment for air blower. This trimmer won't advance cord properly and doesn't adjust .enthusiasts and angle as easy as my old one. I am going to shop Ryobi from now on.
Leaf blower/vaccuum, and gutter attachment for air blower. This trimmer won't advance cord properly and doesn't adjust .enthusiasts and angle as easy as my old one. I am going to shop Ryobi from now on.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, June 10, 2024
Hello Valued Customer!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue you are experiencing so we can provide you with a solution. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 7 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue you are experiencing so we can provide you with a solution. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 7 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Written by a customer while visiting worx.com