Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer & Edger (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.5
(249 Reviews)
Rating breakdown 249 reviews
5 Stars
185
4 Stars
25
3 Stars
18
2 Stars
13
1 Star
8
88%of customers recommend this product.
(
204 out of
231)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer & Edger (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
2
Not enough power
on June 16, 2017
Posted by: Papa Duck
from Texas
Gender:Male
Just purchased the 20v 3.0 string edger weeder and blower combo pac. First the blower does have very good air volume and is very light. Second all of the mechanical features of the string edger weeder work very well except the string as supplied it too small which requires frequent feeding. Now the very bad part. The power packs only last 10 minutes at the very most. The small under powered charger as supplied takes 5 hours to fully charged each power pack. This defeats the whole purpose of having battery operated yard tools. The power packs should be redesigned to last much longer. Also the quick charger, sold separately, should be supplied as a standard item and the wimpy wall-wart done away with. I am considering returning and getting a refund.
No, I would not recommend this to a friend.
Written by a customer while visiting worx.com
Customer Rating
3
Almost got it right
on June 25, 2017
Posted by: Formerly an engineer
from S.E. Michigan
Gender:Male
I'm 65 years old and decided to go with a cordless trimmer to hopefully make it easier to use than a much heavier gas model. On the plus side it was adequate to trim my small yard and I was amazed at its edging ability provided your sidewalk or driveway was edged previously with a real edger. I believe it will maintain that edge for several months before I have to reuse my real edger. However, I was rather surprised that it was as strenuous to use as my previous gas model. The reason-- there is not enough distance between the trigger handle and the auxillary handle to keep my left arm extended and locked during use. I had to keep my left arm bent which may not be a problem for young people but it's a complete oversight on an otherwise excellent product. The fix is simple... Just make the auxiliary handle separate so that a customer can adjust it to his own comfortable arm length. With my left arm extended and locked it tends to support the majority of the weight of the product. Many other trimmers have this feature, an adjustable auxillary handle. Change this one feature and offer at least one 4.0 amp hour battery and you'll have a dynamite product. I believe you will find people will be willing to buy this trimmer or a combo kit with the extra capacity batteries at an increased price with no problem. Many of your reviews complain about battery capacity so my suggestion is not to worry about it and go the distance until you cross the finish line with an outstanding product.
Written by a customer while visiting worx.com
Customer Rating
5
Awesome product
on April 10, 2018
Posted by: MsCF
from Deland, fl
Gender:Female
I’m a single senior citizen and i have never been able to edge my lawn. Neighbor showed me how and now i’m so impressed i can do so quick and easy. Very happy and lawn is so neat now i won lawn of the month.
Thanks Worx for a great product.
Thanks Worx for a great product.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Light
on July 14, 2019
Posted by: bsueb
from Columbia station ohio
Gender:Female
I love this trimmer. I am 72 and I can handle it. No pulling pull cords or playing with gas cans. Spools for life.
Response from worx.comBy Portia M., Customer Experience , July 18, 2019
Thank you for taking the time to share your feedback and review. We appreciate you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to use
on August 21, 2023
Posted by: Winterr
from KY
Gender:Female
[This review was collected as part of a promotion.] This tool is easy to use and left the yard looking great. I love how light and easy to move it is. It has helped my yard work move quicker and smoother with wonderful results. I love how my yard looks now.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
I was impressed
on April 30, 2016
Posted by: screagle89
from Ohio, United States
Gender:Male
I was amazed at how easy and how well this tool worked and I'm very hard to please. Does a beautiful job
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
A+
on May 2, 2016
Posted by: Kickmydoor
from New York, NY, United States
Gender:Male
Plenty of power,like the wheel on it for edging, ease of handling. A snap to rotate.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Extremely Impressed!
on May 26, 2016
Posted by: ReptileKeeper1
from San Antonio, TX, United States
Gender:Male
After a month of reading reviews we decided to purchase a worx yesterday to test it out, I must say I'm impressed (not an easy task). It does everything it claims to do, light weight, power, easy to use. Keep up the good work.
I would recommend this to a friend!
Written by a customer while visiting worx.com