Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer & Edger (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.5
(317 Reviews)
Rating breakdown 317 reviews
5 Stars
239
4 Stars
33
3 Stars
20
2 Stars
16
1 Star
9
89%of customers recommend this product.
(
245 out of
275)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer & Edger (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
Great trimmer!
on May 31, 2025
Posted by: Jetladd
from Not Chicago, Illinois
Gender:Male
I bought the Worx trimmer five (5) years ago and it’s still working great! It’s a light duty trimmer that does everything around our house. I’ll buy another one!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great little work horse
on June 5, 2025
Posted by: ZIGGYsunshine991199
from Portland, Oregon
Gender:Female
I am a small mid-70s woman with a big yard. I can whack down tall grass, sort weeds and newly sprouted blackberries with this. The batteries last about 45 minutes each, and that's perfect. It adjusts to my height and to my grandson's much taller height easily. Changing the string is also easy. We have cleared a 50' x 100' overgrown backyard with this when others told me I needed a heavy gas powered string trimmer. We went through a lot of string abd it wasn't done in a day. I also whacked all the small weeds in the brick parking strip and along the side of my property. I love it.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
GREAT PRODUCT
on June 7, 2025
Posted by: ZeeG
from Fort Wayne, Indiana
Gender:Female
Have owned this trimmer for several years - on our second one at this time. Had a heavy duty Stihl trimmer, but went back to this one as it weighed less but still did the job. Will buy another one when the time comes.
Written by a customer while visiting worx.com
Customer Rating
1
Akward
on July 3, 2025
Posted by: Old Lawn Lady
from Michigan
Gender:Female
Trying to advance the string is a nightmare. First off the string is very, very thin. The sring does not advance so every time it Breaks I have to stop, take it aapart , reload disc, clamp on cover , then I can continue
Response from worx.comBy Worx Customer Service, July 3, 2025
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can properly troubleshoot with you. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can properly troubleshoot with you. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Posted by: Anonymous
from Colorado
Gender:Female
Verified Purchase:Yes
My Review
This is the newest tool we just bought the
20V Power Share GT 2.0 12" String Trimmer I absolutely love it. Lightweight, easy to handle. The head of it when you change it from trimming to Edging, over time, it chips a tooth, and it flops a little bit, but I still love it and I will still buy it, because it's easy to handle.
This is the newest tool we just bought the
20V Power Share GT 2.0 12" String Trimmer I absolutely love it. Lightweight, easy to handle. The head of it when you change it from trimming to Edging, over time, it chips a tooth, and it flops a little bit, but I still love it and I will still buy it, because it's easy to handle.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: Quazolinie
from Medford, Oregon
Gender:Male
Verified Purchase:Yes
Easier to use than my older Worx trimmer and more powerful. Perhaps my original battery has lost some power over the last 10 years. The handle is longer so I can operate it without bending so much.
The power feed of the line is a vast improvement.
The power feed of the line is a vast improvement.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: Anonymous
from Charlotte, NC
Gender:Male
Verified Purchase:Yes
I've always had good luck with WORX string trimmers. I had my last one for many, many year; but I finally decided it was time to purcahse a new one. So far so good.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: Ward Smalley II
Verified Purchase:Yes
I
Was shopping and seen the Worx Equipment.
I had already purchased them on line but needed more batteries and chargers.
Then I decided to go on line again to purchase a new weed eater and extra line.
The prices were to good to pass up!
Was shopping and seen the Worx Equipment.
I had already purchased them on line but needed more batteries and chargers.
Then I decided to go on line again to purchase a new weed eater and extra line.
The prices were to good to pass up!
I would recommend this to a friend!
Written by a customer while visiting worx.com