Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer & Edger (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.5
(249 Reviews)
Rating breakdown 249 reviews
5 Stars
185
4 Stars
25
3 Stars
18
2 Stars
13
1 Star
8
88%of customers recommend this product.
(
204 out of
231)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer & Edger (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
Does a great job, love the edger option
on March 13, 2022
Posted by: Bilobi
from Biloxi MS
Gender:Male
Just got the trimmer/edger, spent a few hours trimming and edging the yard and driveway looks great
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
great price works great
on December 7, 2022
Posted by: bang bang
from butler pa
Gender:Male
[This review was collected as part of a promotion.] i bought this last year works great
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Broken line guard
on June 26, 2024
Posted by: Anonymous
from Peyton CO
Gender:Male
Love the trimmer but the line guard broke within an hour of use thr first time. It broke where the line cutter is located so now the line won't cut anymore. I would like to order (or request) a new part but I don't see anywhere where that part is available to order. Can you assist?
I would recommend this to a friend!
Response from worx.comBy Worx Customer Service, June 26, 2024
Hello Valued Customer!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. This part is able to be ordered through our customer support team! Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. This part is able to be ordered through our customer support team! Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
5
Kicks butt!
on April 26, 2016
Posted by: Beeskybrew
from Albuquerque, NM, United States
Gender:Male
I bought this a week ago. charged it up, trimmed my front and back yard with one and a half batteries. I just wanted to say I dont buy stuff thats been on an infomercial. In this case I decided to take a chance, and boy am I impressed! I am very happy with the build quality. The "feed on command" is a god send, and the convenience of no oil and gas to mix and no electrical cord to get tangled has me very happy I bought this product. A+++!
Written by a customer while visiting worx.com
Customer Rating
5
Amazing
on September 16, 2023
Posted by: KG169
from Virginia Beach, VA
Gender:Male
Because I'm getting older; I dediced to transition from gas to a battery powered trimmer. I chose WORX on the recommendation from my brother. The first time I used it, I was completely amazed. Not only does it work better than my gas trimmers, the line last longer and the edger attachment is a real plus. Another plus is trimmer line for life. This is a remarkable product and, I believe, fairly priced.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Really gets the job done!
on April 29, 2016
Posted by: Oldguy41
from Orlando, FL, United States
Gender:Male
Some years ago I purchased my first battery operated string trimmer. It had an 8" cut. After tiring of dragging a cord through the yard this was a godsend. A few years later I upgraded to my first WORX trimmer (model WG155 - 20 volt - 10" cut). Put the old one to shame. (The WG155 - no longer available but similar to newer 10" models- is an excellent string trimmer and would still recommend it.) So this is my third one. Now with a 12" cut. Still uses a 20 volt battery. Difference? Well, a larger cut for one thing. This has allowed me to get through my trimming chores quicker. I do have an area where it is tough to reach with my lawn mower and using the 163 as a mini mower is where the extra 2" makes a big difference. I also have places needing to be edged but cannot use my gas powered edger. This WORX trimmer works very well for that. I did notice the 163 seems to do a better job with the edging than the WG155. Possibly because of the "Command feed" that allowed me to feed out more line as I needed it (both have the automatic feed which works well for me during normal trimming) or perhaps just the fact of the larger cut?. The shaft length can easily and quickly adjusted. In my case I am 6'1" and when it is adjusted for most of my trimming it can still be extended another 5 1/2" or shortened by 8 1/2". The handle and head are both adjustable in just seconds which I find great when I need to get under and around obstacles. Likewise, changing from trimmer to edger is only a flick of the wrist. The safety button is located such that it is easily used with either hand and it has become so automatic that I forget it is even there. I have not had this one long enough to determine how long the battery will last but I did my entire yard, trimming and edging, without losing power. Negatives? Can't find one. In my opinion certain yard tools should be cordless. So, if you are thinking about going cordless or just looking for a quality trimmer take a peek at this one.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Lightweight and love it
on August 1, 2023
Posted by: Agent Carrie
from Raleigh, NC
Gender:Female
Because this is lightweight, I can trim for a long duration. Adjustable and swiveling handle works wonders. Just love this.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great detharcher
on September 19, 2023
Posted by: Cruiseking82
from San Antonio Tx
Gender:Male
[This review was collected as part of a promotion.] The first time I used it I didn't know what I was doing. But after following the instructions it was fairly easy to get it going. Works great for my front yard. I like that is cordless, definitely a plus. Not to big not to small, fits well in my garage.
Written by a customer while visiting worx.com