Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer & Edger (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.5
(317 Reviews)
Rating breakdown 317 reviews
5 Stars
239
4 Stars
33
3 Stars
20
2 Stars
16
1 Star
9
89%of customers recommend this product.
(
245 out of
275)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer & Edger (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
on July 15, 2018
Posted by: Sam2121
from texas
Gender:Male
[This review was collected as part of a promotion.] Ive had my trimmer for about 3 years now.
And up to this date it hasn't let me down. Thanks to worxs my yard is progressing beautifully. I can only imagine what the other tools would do to continue to make my worxs fun and enjoyable. Yours truly Samuel Arzapalo
And up to this date it hasn't let me down. Thanks to worxs my yard is progressing beautifully. I can only imagine what the other tools would do to continue to make my worxs fun and enjoyable. Yours truly Samuel Arzapalo
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to use and powerful
on July 31, 2018
Posted by: SGTStoney
from St Cloud, FL
Gender:Male
[This review was collected as part of a promotion.] My trimmer came with a 40v battery. It is very powerful and easy to use. The trimming cord feeds out without a problem and had more than enough power to do all the trimming for my yard.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Good buy
on August 9, 2018
Posted by: theoldbag
from Seymour TN
Gender:Female
This is the second trimmer I have purchased....loaned the 1st one to a grandson and he wore it out, still usable but can't use the edger (broken) which is the main reason I like it.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Light and adjustable
on August 13, 2018
Posted by: Clare27
from Camby, IN
Gender:Female
[This review was collected as part of a promotion.] I bought this for my wife who found managing our previous gas powered trimmer very difficult - awkward and heavy. This GT is as advertised! Light, adjustable and the automatic string feeder feature is exceptional. It trims our 1/2 acre yard with fence without changing battery (though one can be carried on the trimmer, as well as a spare spool of line). Just great all in all.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Spunky little tool
on August 26, 2018
Posted by: Mgsmith01
from Kathleen GA
Gender:Male
I bought this tool primarily to do edge work on my overgrown centipede turf. I like the power and weight of the tool but the plastic trimmer line is not quite durable enough to eat through overgrown turf. I replaced the the line on a depleted spool with a heavier gauge twine and the trimmer zipped right through the heavy turf. Now that I’ve worked through the neglected maintenance this tool along with the standard line should be sufficient to maintain a nice manicured edge.
No, I would not recommend this to a friend.
Written by a customer while visiting worx.com
Customer Rating
5
Works, I have 4 others in the shed that didn't.
on September 1, 2018
Posted by: rickyn12
from Fort Myers, FL
Gender:Male
[This review was collected as part of a promotion.] I purchased this trimmer in hopes that it would be one that worked and I am very happy as it performs as I hoped!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
this wastes line....
on September 1, 2018
Posted by: jimmy Mo
from SC
Gender:Male
Every time you pull the trigger it releases more line. it wastes line and your spools run out too fast. bad design. why is there a command feed button when it releases more line every time you pull the trigger? you will go through a lot of line and spools, what a waste. so basically, you need to pull the trigger and let it run constantly while you move from spot to spot in the yard or you are wasting the line. WORX should have explained this in their advertisements. makes command feed irrelevant.
maybe next model they will get smart and figure out that it should only feed more line when you press command feed button. unbeleiveable.
maybe next model they will get smart and figure out that it should only feed more line when you press command feed button. unbeleiveable.
No, I would not recommend this to a friend.
Response from worx.comBy Chanda K, Customer Experience, September 7, 2018
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We are sorry that the tool did not meet your expectations.
Thank you for choosing Worx!
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
5
on December 31, 2018
Posted by: bravesfan
from Burlington Wi.
Gender:Male
I purchased this last June and it is the best trimmer I have ever used !!! The light weight makes it easy to use anywhere in the yard. The 2 batteries are the bomb because you always have a charged battery. No waiting !! The lifetime supply of spool is a greater deal than a hot fudge sundae on a warm Sunday afternoon !! The best part is that my dad came over and loved it also, so I bought him one for Christmas !! It also has the edger that I truly love the look of cleaned up sidewalks. The handle extends to the height most comfortable to each person. This is the perfect product for any yard hands down !!!
I would recommend this to a friend!
Written by a customer while visiting worx.com