Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer & Leaf Blower (2 x 4.0 Ah Batteries & 1 x Charger) - Black
Average customer rating
4.7
(92 Reviews)
Rating breakdown 92 reviews
5 Stars
73
4 Stars
12
3 Stars
5
2 Stars
1
1 Star
1
94%of customers recommend this product.
(
79 out of
84)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer & Leaf Blower (2 x 4.0 Ah Batteries & 1 x Charger) - Black
Customer Rating
1
Very cheap and frustrating to use.
on May 22, 2022
Posted by: Eric70
from Salt Lake City, UT
Gender:Male
About the only thing going for it, is its lightweight size. I am only 5'10" and found the pole too short. There is only one trimmer line, it was thin, broke often, and not self-extending. If you are used to the power and quality of something like an Echo product, this will leave you wanting.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, August 24, 2022
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We will make sure to pass your feedback up to the appropriate department. May we suggest one of our larger trimmers? The model numbers are WG183, WG184, and WG186.
Written by a customer while visiting worx.com
Customer Rating
5
I JUST CANT BELIEVE IT
on May 24, 2022
Posted by: FarmGirl32
from Indiana
Gender:Female
We have always used gas powered trimmer/blowers however due to arthritis I can no longer carry those heavy tools so I thought I would try a Worx GT Rev and boy was I happy with the purchase. When I received it I thought it surely couldn't get thru the higher areas in the yard but was I ever wrong. This has more power than my Stihl trimmer. The blower is actually lighter than my hair blow dryer but it blows the driveway and clumps of grass as well as my gas powered unit. I just have to say thank you so much for this product. I thought I was going to have to give up my yard work due to physical issues however with my Worx Trimmer and Blower I can continue to do what I love.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Very happy
on August 28, 2022
Posted by: Nonsense
from Allentown pa
Gender:Male
[This review was collected as part of a promotion.] I bought this and very pleased the one battery was no good. But replaced it
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Excellent features with 2 batteries; warranty for
on October 28, 2022
Posted by: PippazTony2
from Columbia, SC
Gender:Female
I have used the blower and love it; high power to low speed for smaller areas. The weed eater/ edger works great snd is light weight with multiple adjustments for ease with back snd shoulders.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Blower
on December 10, 2022
Posted by: Julz8
from Yarmouth Port, Ma
Gender:Female
Blower works great but battery dead after less than 10 mins of use. Not helpful when doing yard work at home 👎🏼
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , December 12, 2022
Hello Valued Customer!
Thank you for taking the time to share your experience and review. Our 20V batteries work on a variety of tools and have average runtimes of up to 30 minutes. However, blowers use more power and when the blower is on the highest setting it will deplete the battery's power more quickly.
For added runtime, we recommend purchasing an additional battery to assist with tackling larger tasks. WORX offers high-capacity 20V 4.0Ah, 5.0Ah, 6.0Ah, and 8Ah lithium batteries that will increase your runtime with twice the amp hours of our standard battery.
Thank you for taking the time to share your experience and review. Our 20V batteries work on a variety of tools and have average runtimes of up to 30 minutes. However, blowers use more power and when the blower is on the highest setting it will deplete the battery's power more quickly.
For added runtime, we recommend purchasing an additional battery to assist with tackling larger tasks. WORX offers high-capacity 20V 4.0Ah, 5.0Ah, 6.0Ah, and 8Ah lithium batteries that will increase your runtime with twice the amp hours of our standard battery.
Written by a customer while visiting worx.com
Customer Rating
3
Not great !!
on June 28, 2023
Posted by: mainlander93
from Virginia
Gender:Female
[This review was collected as part of a promotion.] The blower opening is so big that it really doesn't power blow tight stuff. I wish that the blower had a smaller nozzle. The trimmer/Edger is ok.
Response from worx.comBy Shelby Luckey, Customer Experience, June 29, 2023
Hello Valued Customer. Thank you for taking the time to share your experience and review with us. It is unfortunate to learn that the 20V Power Share GT Revolution 4.0 Ah String Trimmer/Edge/Mini-Mower & Turbine Blower Combo Kit (WG930) did not meet your expectations. We appreciate your feedback as this helps us on how we can improve with our products.
Written by a customer while visiting worx.com
Customer Rating
3
Like the Combo
on August 12, 2023
Posted by: Herb222
from Murray,UT
Gender:Male
[This review was collected as part of a promotion.] The combo is a great idea. The blower is great for light duty jobs, but still is a nice piece of equipment to have. The string trimmer has great features, but lacks power, and the shaft could be a bit longer. (not good for tall people). But overall for the price these are great to have.. I personally bought them for backups to my gas units, (when they won't start, or don't want go get gas) hahaha.. Also will use these when I visit gravesites.. won't make my car smell like gas..
I would recommend this to a friend!
Response from worx.comBy Shelby Luckey, Customer Experience, August 15, 2023
Hello Valued Customer. Thank you for taking the time to share your experience and review with us. It is unfortunate to learn that the WG930 did not meet your expectations. We appreciate your feedback as this will help us to improve with our products. -Shelby L.
Written by a customer while visiting worx.com
Customer Rating
5
My Girlfriend said the Blower was Life Changing!
on August 26, 2023
Posted by: York grass cutter
from York, PA
Gender:Male
My girlfriend and I needed 2 different Worx tools. Me a new String Trimmer and Her a new Leaf Blower. We Purchased a WORX Combo Kit and She took the 20V Blower and I took the 20V String trimmer. When She used it outside after Yard work She sent me a text and said it was Life Changing, of course this was after I used the High and Low setting in the house on Her to show Her how powerful the Tool is. I won’t do that again as I was informed to take it out to the garage where it belongs. That was the end of my FUN! Great WORX Tools and We will continue to buy more WORZ tools in the future.
Thanks,
Leo Tate Jr.
York, PA.
Thanks,
Leo Tate Jr.
York, PA.
I would recommend this to a friend!
Written by a customer while visiting worx.com