Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer & Leaf Blower (2 x 4.0 Ah Batteries & 1 x Charger) - Black
Average customer rating
4.7
(92 Reviews)
Rating breakdown 92 reviews
5 Stars
73
4 Stars
12
3 Stars
5
2 Stars
1
1 Star
1
94%of customers recommend this product.
(
79 out of
84)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer & Leaf Blower (2 x 4.0 Ah Batteries & 1 x Charger) - Black
Customer Rating
4
Extremely light weight and easy to use.
on August 28, 2021
Posted by: Grammie23
from Harmony, Pa
Gender:Female
I needed something that I could manage because of a physical limitation both in my hands and in my back and these tools fit the bill. They are super lightweight and start with the click of a button. The battery snaps in and out easily, same with the string for the weedeater.
I've used the blower mainly on my deck and steps to keep them clean of acorns, dirt and leaves. I used it after mowing and needed several passes but was happy because a normal, pull string blower is too difficult for me to use.
So far, I'm happy and keep the batteries charged for quick grab and go.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to use
on August 28, 2021
Posted by: zoroy
from Fort Worth, TX
Gender:Male
Updated my older Worx trimmer and blower. Very pleased.
No, I would not recommend this to a friend.
Written by a customer while visiting worx.com
Customer Rating
5
Easy to use
on August 31, 2021
Posted by: mattfm
from canton ohio
Gender:Male
Used 1 time. Lightweight and efficient
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Great tool but a little hard to operate.
on October 4, 2021
Posted by: Old Salt
from Van Buren, AR
I love the trimmer and edger, however it is very difficult to convert from trimmer to edger. as a 70 year old I find the conversion process quite hard. Seems so simple on video, but not in real life. The blower is perfect. Very powerful.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
on November 3, 2021
Posted by: Rtaylortaz
from AL
Gender:Male
[This review was collected as part of a promotion.] Both products are efficient & easy to use. My Only complaint is with the weed trimmer. As a guy with back problems it would have been Great if a Shoulder Strap was included with the purchase. The wheels help a lot but the strap would've been nice & easier on my back. Highly recommend Both Products.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Great size but frustrating
on March 22, 2022
Posted by: Pedal4pupkisses
from NC
Gender:Female
This fits my 5 ft 2 inch body and it is light but “automatic feed is not working well. I find it frustrating when I have to stop and hand feed it
Response from worx.comBy Heaven Johnson, Customer Experience , March 23, 2022
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. WORX tools are covered by a three year manufacturer’s warranty and it covers missing and malfunctioning parts. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution.
Written by a customer while visiting worx.com
Customer Rating
5
Lawn Care...
on March 27, 2022
Posted by: Alan77
from Tulsa OK
Gender:Male
Just what I needed to take on a few small yards in retirement. Weed eat, edging and blow!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Poor performance but great features
on May 7, 2022
Posted by: SGonzalez
from Lehi, UT
Gender:Male
I was using the cheapest cordless trimmer on the market (Black & Decker) and decided it was time for an upgrade. I love the wheel, spare spool holder, and all the ways you can adjust it. However, it does not perform well at all. As a trimmer, the cheap Black & Decker has more power, and that is saying something - takes me at least 3 passes to trim anything. If it is tough terrain or crab grass, it takes 5-10 passes. As an edger, it is completely unusable - apart from the tool not getting it done on the first pass, the spool line is not durable enough for the job, so you are constantly feeding the spool line. The other annoying issue is the performance slowly decreases as the battery charge goes down. I would give this 1 star, but I have to give kudos for the features.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , July 18, 2022
Hello Valued Customer! It's unfortunate to learn that your GT grass trimmer fell below your purchase expectation. We appreciate you bringing this to our attention. I do recommend visiting our 40v series grass trimmers. You can experience more power and a thicker spool line, to help assist with the tougher tasks. Should you wish to leave us with additional feedback or have any questions. Please don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com