Customer reviews from worx.com
WORX - 40V 17" Cordless Lawn Mower and 20V 12" Cordless Grass Trimmer Combo Kit (2 x 4.0 Ah Batteries & 1 x Charger) - Black
Average customer rating
4.4
(445 Reviews)
Rating breakdown 445 reviews
5 Stars
317
4 Stars
63
3 Stars
24
2 Stars
26
1 Star
15
87%of customers recommend this product.
(
332 out of
381)
Customer Reviews for WORX - 40V 17" Cordless Lawn Mower and 20V 12" Cordless Grass Trimmer Combo Kit (2 x 4.0 Ah Batteries & 1 x Charger) - Black
Customer Rating
4
Easy to use
on May 13, 2026
Posted by: Kelly s
from Lakeland, fl
[This review was collected as part of a promotion.] I had bought one 10 years ago and I broke the handle 3 years ago, so I thought I would buy a new one, well it worked just as good, very good until last week I went to use it and nothing, so I took at my 10 years old one and tried the new battery, what do you know it works, now I do understand battery's go bad, my old ones did but I didn't think the weed
Written by a customer while visiting worx.com
Posted by: Anonymous
from Louisville KY
Verified Purchase:Yes
Will use trimer in a few hours..had no problem with assembly..the handle extension will help with my 6'5" height..this is the 6th one I have purchased over the years. The batteries will help..I have several that don't work over the years..Are lifetime spools still available?
Written by a customer while visiting worx.com
Posted by: Jimmie A
Gender:Male
Verified Purchase:Yes
Used 1 time trimmer was stuck and would not adjust tilt
I would recommend this to a friend!
Response from worx.comBy Worx Customer Service, May 19, 2026
Hello Jimmie!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can properly troubleshoot with you. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can properly troubleshoot with you. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Posted by: DeeCee
from Orange County, NY
Gender:Female
Verified Purchase:Yes
Great product for the price the only issue I had with it the batteries didn’t last.
No, I would not recommend this to a friend.
Written by a customer while visiting worx.com
Customer Rating
2
Second Trimmer
on May 21, 2026
Posted by: bosand
from Vermont
Gender:Female
This model is not nearly as user friendly as the original model. Trimmer guard seems flimsy, hard to adjust trimmer angle and height adjustment for different landscape elevations are not nearly as nice as they used to be. Very disappointed.
No, I would not recommend this to a friend.
Response from worx.comBy WORX Customer Service, May 22, 2026
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with trouble shooting assistance. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com