Customer reviews from worx.com
WORX - 40V 17" Cordless Lawn Mower and 20V 12" Cordless Grass Trimmer Combo Kit (2 x 4.0 Ah Batteries & 1 x Charger) - Black
Average customer rating
4.4
(446 Reviews)
Rating breakdown 446 reviews
5 Stars
318
4 Stars
63
3 Stars
24
2 Stars
26
1 Star
15
87%of customers recommend this product.
(
333 out of
382)
Customer Reviews for WORX - 40V 17" Cordless Lawn Mower and 20V 12" Cordless Grass Trimmer Combo Kit (2 x 4.0 Ah Batteries & 1 x Charger) - Black
Customer Rating
4
Worx tools make sense!
on May 31, 2022
Posted by: Eltone
from New Jersey
Gender:Male
Only used twice so far. Love the convenience. Still reviewing power. But so far so good. Wish I bought it after the put it on sale.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Defected product
on June 13, 2022
Posted by: Bobed
from Utah
I got the mower which is defected. The both screws on side are broken, one is loose and couldn't be tight up and the other is just too short. I have to send it back. Their product quality control is not working. They should check the product before sending it out!!! what a headache. Not only I spent time trying to put it together but to ship it back by Fedex which is not near by!!!
No, I would not recommend this to a friend.
Response from worx.comBy Grace, customer experience, August 26, 2022
Hello Valued Customer! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
5
string trimmer
on June 14, 2022
Posted by: joks
from wi
Gender:Male
[This review was collected as part of a promotion.] very happy with this trimmer can do alot of trimming before it needs charging
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Rotating shaft and telescoping
on June 14, 2022
Posted by: Thomas87
from Endicott ny
Gender:Male
[This review was collected as part of a promotion.] I bought this a year ago and it works amazing
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
on June 15, 2022
Posted by: grabber
from lewis center oh
I purchase this app. three years ago and still amaze on its performance
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
17" work mower
on June 22, 2022
Posted by: Jack43
from West branch,Mi
Gender:Male
I used this twice and the starter switch already broke can I get a replacement switch don't think its very dependable if I have replace this all time very disappointing
No, I would not recommend this to a friend.
Response from worx.comBy Grace, customer experience, August 26, 2022
Hello Valued Customer! Know that this is not what we expect from our products. We appreciate you bringing this to our attention. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
4
Worx Pretty Good
on June 28, 2022
Posted by: TGThx
from New Orleans, LA Area
Gender:Male
[This review was collected as part of a promotion.] I was in the market for a new mower and having previous history with a Worx Trimmer/Edger I decided to give this a try. Right out of the box I was pleasantly surprised with the design, features, and how light it was. I must admit I was concerned that it would take hours to complete my yard given this was not a gas-powered mower, especially after it died halfway thru my initial use. I recharged the batteries and was able to complete my first cut, I do need to tell you my grass was pretty tall at the time. The following cuttings, twice so far, I have been able to cut my yard on a single charge using ECO.
I am happy with this purchase, would recommend it, and have since added a new trimmer to my wishlist (mine was damaged in a hurricane).
Now all I need to do is hand this over to the kids and I can supervise!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Better than I thought
on July 1, 2022
Posted by: Kenn puppy
from Colfax wa
Gender:Male
[This review was collected as part of a promotion.] Exceeded my expectations
I would recommend this to a friend!
Written by a customer while visiting worx.com