Customer reviews from worx.com
WORX - 40V 17" Cordless Lawn Mower and 20V 12" Cordless Grass Trimmer Combo Kit (2 x 4.0 Ah Batteries & 1 x Charger) - Black
Average customer rating
4.4
(446 Reviews)
Rating breakdown 446 reviews
5 Stars
318
4 Stars
63
3 Stars
24
2 Stars
26
1 Star
15
87%of customers recommend this product.
(
333 out of
382)
Customer Reviews for WORX - 40V 17" Cordless Lawn Mower and 20V 12" Cordless Grass Trimmer Combo Kit (2 x 4.0 Ah Batteries & 1 x Charger) - Black
Customer Rating
3
Good edger but.....
on September 16, 2019
Posted by: Rcun1340
from Lubbock, TX
Gender:Male
Bought this edger because of automatice string dispenser. It dispenses more line but it breaks often. About every foot I am hitting the dispense button. Is there a stronger string available. Frustrated.
No, I would not recommend this to a friend.
Response from worx.comBy Jasmine D, customer experience , September 18, 2019
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We apologize for any inconveniences you have been caused.The spool line is made of a biodegradable material so that it easily breaks down without impacting the environment. This makes the spools of line very delicate and in extreme weather situations, the line will begin to melt and fuse together. Based on your description you may need a new pack of spools. An email will be sent to you in regards to this as well. Thank you for choosing WORX you are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
3
Shaft loose and can not keep tight
on October 3, 2019
Posted by: Charlie 39
from Sherman,illinois
Gender:Male
[This review was collected as part of a promotion.] I bought three weeks a go and shaft is loose and can not tighten it.
No, I would not recommend this to a friend.
Response from worx.comBy Jasmine D, customer experience , November 7, 2019
Greetings from WORX! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We apologize for any inconveniences you have been caused. An email will be sent to you in regards to this as well. Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Easy and Fun to use
on October 23, 2019
Posted by: Alane
from Naperville, Illinois
Gender:Female
Friends raved about this WORX String Trimmer and wheeled edger. They were so correct.
Was easy to put together and easy and a lot of fun to use!
Was easy to put together and easy and a lot of fun to use!
I would recommend this to a friend!
Response from worx.comBy Jasmine D, customer experience , October 25, 2019
Thank you for sharing your experience and review! That is awesome! We are thrilled to hear you are enjoying the WORX 20 volt Power Share GT trimmer! Thank you for choosing WORX you are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Great item. Easy to usr
on April 23, 2021
Posted by: Pooh55
from Lubbock,Texas
Gender:Female
[This review was collected as part of a promotion.] Bought the about a month ago and just love it!!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, April 28, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Lawnmower! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
4
Very Nice!
on May 10, 2021
Posted by: Hessville
from Hammond, IN
Gender:Male
I was not sure how a battery operated mower would work but mower really surprised me.
I have a big yard and use a riding mower but I have few areas the I can't get to with the rider. The Worx mower is perfect for what I need. Glad I bought it and I will be buying other Worx garden tools.
I have a big yard and use a riding mower but I have few areas the I can't get to with the rider. The Worx mower is perfect for what I need. Glad I bought it and I will be buying other Worx garden tools.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience , May 19, 2021
Hi! We appreciate your feedback. It is great to hear our tools are fitting in well with your lawn and garden needs! Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Great features!!!!!!
on May 13, 2021
Posted by: mattyb
from Georgia
Gender:Male
[This review was collected as part of a promotion.] I bought this one or two months ago now and I have made trails through the woods behind my house and it cuts right through all the ivy
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great mower
on June 15, 2021
Posted by: waph
from Myrtle Beach, SC
Gender:Female
[This review was collected as part of a promotion.] I bought this mower as a backup to my lawn care people, as they don't do a very good job cutting the grass. The assembly was very easy and the instructions were easy to follow. The mower is light weight and doesn't take up much room in my garage. I live all my Worx products!!!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Brilliant idea
on June 17, 2021
Posted by: atang2000
from New Jersey
[This review was collected as part of a promotion.] makes edging easy and painless
I would recommend this to a friend!
Written by a customer while visiting worx.com