Customer reviews from worx.com
WORX - 40V 17" Cordless Lawn Mower and 20V 12" Cordless Grass Trimmer Combo Kit (2 x 4.0 Ah Batteries & 1 x Charger) - Black
Average customer rating
4.5
(419 Reviews)
Rating breakdown 419 reviews
5 Stars
301
4 Stars
59
3 Stars
23
2 Stars
24
1 Star
12
88%of customers recommend this product.
(
320 out of
364)
Customer Reviews for WORX - 40V 17" Cordless Lawn Mower and 20V 12" Cordless Grass Trimmer Combo Kit (2 x 4.0 Ah Batteries & 1 x Charger) - Black
Posted by: Neeto
from Texas
Gender:Female
Verified Purchase:Yes
Easy to assemble and works perfectly! This is my second one to own. Wouldn't use anything else!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: Anonymous
Verified Purchase:Yes
To cheap for one extra spool
Response from worx.comBy Worx Customer Service, September 16, 2025
Hello There! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you. Thank you for choosing Worx tools!
Written by a customer while visiting worx.com
Posted by: MJWilder
from Western NY
Gender:Female
Verified Purchase:Yes
Love it. Light enough for this 77 year old lady to handle. This is my 2nd trimmer. My previous one is quite old but still works, but the batteries don't charge as long as they once did. Very happy with Worx products.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: Anonymous
from Kaufman Tx 75142
Gender:Female
Verified Purchase:Yes
I loved my first Worx trimmer!! Lasted almost 10ths. I don’t think I have put together wrong but it is heavy & tilt so therefore string is not as detailed or as low to ground?? Not happy at all with this new one!! Thought about returning item & getting plain Worx with no wheel. I did remove wheel but not as easy to use. 😢. When I finish
trimming it is very botched, crooked & bear!!!
trimming it is very botched, crooked & bear!!!
Response from worx.comBy Worx Customer Service, September 22, 2025
Hello There! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can properly troubleshoot with you. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you. Thank you for choosing Worx!
Written by a customer while visiting worx.com
Posted by: ninaer2715
Verified Purchase:Yes
This is my 3rd one. I am 80 yr old and cannot handle heavy trimmers and edgers. I have worn out 2 and that is hard to do they are so well built. Love, Love, Love my WORX
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: Pmiller
from Missouri
Gender:Female
Verified Purchase:Yes
I have used Worx weedeaters for many years and have always found them to be very good products, however, I find this new product so far above any of the others I have owned. Thank you for continually improving your products.
Written by a customer while visiting worx.com
Posted by: Mike1012
Verified Purchase:Yes
I have a large collection of Worx tools and this trimmer meets the high quality as the others. One thing that has impressed me the most is the light weight without loosing strength. As a senior citizen who is loosing upper body strength, I appreciate this greatly. I have compared my older Worx tools and can see the improvement in the quality of design and workmanship. This is my second trimmer and I know it will serve me well as did the first one.
Written by a customer while visiting worx.com
Posted by: arm45
Verified Purchase:Yes
the worx string trimmer I recently bought is excellent for me, this the second I bought from you and the warranty is excellent
Written by a customer while visiting worx.com