Customer reviews from worx.com
WORX - 40V 17" Cordless Lawn Mower and 20V 12" Cordless Grass Trimmer Combo Kit (2 x 4.0 Ah Batteries & 1 x Charger) - Black
Average customer rating
4.5
(418 Reviews)
Rating breakdown 418 reviews
5 Stars
300
4 Stars
59
3 Stars
23
2 Stars
24
1 Star
12
88%of customers recommend this product.
(
320 out of
364)
Customer Reviews for WORX - 40V 17" Cordless Lawn Mower and 20V 12" Cordless Grass Trimmer Combo Kit (2 x 4.0 Ah Batteries & 1 x Charger) - Black
Customer Rating
5
Works great
on June 3, 2022
Posted by: Alzado
from Orrville Ohio
Gender:Male
Mower is light weight, and quiet. I like not having to hassle with gas and oil. One lever height adjustment is great. Close to the edge mowing saves on trimming time. Enough battery life for my small lawn. Easily cuts through high thick grass.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
easy to put together and very light weight
on June 4, 2022
Posted by: christopher62
from wisconsin
Gender:Male
[This review was collected as part of a promotion.] great mower very quiet will never go back to a gas powered mower it's a great buy
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Battery life sucks
on June 27, 2022
Posted by: DeeLo
from Washington dc
Gender:Male
Need longer battery life. Didn’t even finish cutting my front yard.Had to pull out the old reliable gas mower.
No, I would not recommend this to a friend.
Response from worx.comBy Grace, customer experience, August 25, 2022
Hello Valued Customer! It's unfortunate to learn that your 40V Power Share 4.0Ah 17" Cordless Lawn Mower (WG743) fell below your purchase expectation. We appreciate you bringing this to our attention. Should you wish to leave us with additional feedback or have any questions, please don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
1
Came with the wheel cap off
on August 3, 2022
Posted by: Msas12
from Saint Louis
Gender:Male
[This review was collected as part of a promotion.] The back right wheel cap was just laying in the bottom of the box…..
I had to figure out a way to secure the back right wheel. I was able to secure the wheel so it didn’t fall off, but now it has a little bit of resistance when trying to push the mower.
I had to figure out a way to secure the back right wheel. I was able to secure the wheel so it didn’t fall off, but now it has a little bit of resistance when trying to push the mower.
No, I would not recommend this to a friend.
Response from worx.comBy Jeakia Crawford, Customer Experience , August 26, 2022
Hello Valued Customer!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. WORX tools are covered by a three-year manufacturer’s warranty, and it covers missing and malfunctioning parts.
Please check out our self-help option on our website for more information about warranty replacement claims https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. WORX tools are covered by a three-year manufacturer’s warranty, and it covers missing and malfunctioning parts.
Please check out our self-help option on our website for more information about warranty replacement claims https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Written by a customer while visiting worx.com
Customer Rating
5
4.0Ah 17" Cordless Lawn Mower
on November 6, 2022
Posted by: Yolanda2810
from Alexandria, VA
Gender:Female
This little mower is very light yet powerful and easy to maneuver. It folds up easy for quick storage
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to use
on November 16, 2022
Posted by: Carolyn sue
from White oak, nc
Gender:Female
I bought a month ago and am very happy with it. Cuts great and long battery life. Love the fact it ihas battery share , so I can add other products and share the batteries. Batteries charge guickly
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
great price works great
on December 7, 2022
Posted by: bang bang
from butler pa
Gender:Male
[This review was collected as part of a promotion.] i bought this last year works great
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
It does it's job
on May 12, 2023
Posted by: DAM0158
from Virginia
Gender:Male
[This review was collected as part of a promotion.] The mower does it's job. The cut is smaller (17 inches) than I'm used to so I have to make more passes. It doesn't cut as low as I like either and I have it on the lowest setting. It came with a crack in the battery cover but I didn't feel like it was worth sending it back for that. I've purchased a lot of Worx tools and have always had a good experience. This one was a little disappointing but that's fine.
No, I would not recommend this to a friend.
Response from worx.comBy Cas Stanley, Customer Experience, May 19, 2023
Hello there! Thank you for sharing your experience and review. We greatly appreciate your feedback as it gives us a better understanding of where we need to improve. Please check your email as I have reached out to you offline for further assistance. Thank you for choosing WORX tools!
Written by a customer while visiting worx.com