Customer reviews from worx.com
WORX - Nitro 40V 15" Cordless Straight Shaft Grass Trimmer (2 x 4.0 Ah Batteries & 1 x Charger) - Black
Average customer rating
4.3
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
18
4 Stars
3
3 Stars
2
2 Stars
0
1 Star
3
91%of customers recommend this product.
(
20 out of
22)
Customer Reviews for WORX - Nitro 40V 15" Cordless Straight Shaft Grass Trimmer (2 x 4.0 Ah Batteries & 1 x Charger) - Black
Customer Rating
1
String Trimmer
on June 30, 2026
Posted by: gadget 68
from Breaux Bridge, La.
Gender:Male
I’ve bought several Worx products, 2 chainsaws &2string trimmers. The last string trimmer I purchased is the hardest trimmer to rewind the trimmer line. Took it off of the trimmer like sggested, and the line is extremely difficult to rewind. HELP any suggestions,
Response from worx.comBy WORX Customer Service, July 1, 2026
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with trouble shooting assistance. Please email us at reviews@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Posted by: Craig839
from St Louis MO
Gender:Male
Verified Purchase:Yes
Easy assembly. Have used it a handful of times and it is an upgrade on my older 32 volt trimmer.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Light weight, but crappy batteries
on May 28, 2025
Posted by: Handy247wife
from Beloit, WI
Gender:Female
I like the light weight of trimmer, It does cut nicely and it is lightweight, but the battery charging is ultra slow (1hr/2 ah battery, 1hr 40 mins /4Ah battery) Compared to a more common unit that's yellow (20 minute charge time). run time is equally horrible 12 minutes per pair of 2Ah batteries 20 minutes per pair of 4Ah batteries.
The only other issue is the shaft does not stay clicked in. the button seems to be weak, if bumped it disengages from locking hole.
The only other issue is the shaft does not stay clicked in. the button seems to be weak, if bumped it disengages from locking hole.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Bump Feed
on May 22, 2025
Posted by: Somewhat satisfied
from Texas
Gender:Male
Just used this trimmer for the first time. Bump feed doesn’t work with the supplied .095 twist line. I tried taking it out and reloading but bump feed still doesn’t work. I had some left over line from my old trimmer .08 and loaded it. This solved the issue bump feed works fine. The manual recommends the .095 twist line but the bump feed won’t work with that recommendation. Otherwise the trimmer works great!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: aluginbuhl
from Edmunds, Maine
Gender:Female
Verified Purchase:Yes
This is an excellent tool. I have vast amounts of weed whacking to do and my old weedwhacker was too heavy, hard to start and too loud. This is easy to grab and use, set down, pick up and I find I am much more inclined to attack trimming than I used to be. Cost less than my gas model, is as powerful but is much more convenient to use.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: DrWho
Verified Purchase:Yes
Fits right in with my other Worx tools. Easy to use and functional.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Needs some improvements
on December 21, 2024
Posted by: Angeloso
from Aruba
Gender:Male
recently tried out this grass trimmer, and while it has its strengths, there are a few key areas that need improvement.
Pros:
The trimmer delivers impressive power, especially compared to my previous model, the W184.9. I also appreciate the versatility of being able to hook up other tools, though I haven’t tested that feature yet.
The trimmer delivers impressive power, especially compared to my previous model, the W184.9. I also appreciate the versatility of being able to hook up other tools, though I haven’t tested that feature yet.
Cons:
Throttle Control: The throttle trigger lacks precision. It jumps from off to high revolutions, offering no gradual speed increase. This makes it difficult to control and drains batteries quickly, even in ECO mode. For reference, I went through three sets of batteries just trimming an average front yard.
Guard Shield: The guard shield design is inadequate. It fails to block debris, including small stones and sand, which can become hazardous. Goggles or a face shield, along with long pants, are an absolute must when using this tool. A redesign of the guard would significantly enhance safety.
Cutting Head Design: The bulky cutting head limits your ability to achieve a close trim. Tilting the trimmer sideways is the only workaround, which is far less convenient than the adjustable head feature on the W184.9.
I hope the company considers redesigning the shield and offering an upgraded version for purchase. Despite its power, the trimmer’s inefficiencies make it less practical for everyday use.
Guard Shield: The guard shield design is inadequate. It fails to block debris, including small stones and sand, which can become hazardous. Goggles or a face shield, along with long pants, are an absolute must when using this tool. A redesign of the guard would significantly enhance safety.
Cutting Head Design: The bulky cutting head limits your ability to achieve a close trim. Tilting the trimmer sideways is the only workaround, which is far less convenient than the adjustable head feature on the W184.9.
I hope the company considers redesigning the shield and offering an upgraded version for purchase. Despite its power, the trimmer’s inefficiencies make it less practical for everyday use.
I would recommend this to a friend!
Response from worx.comBy Worx Customer Service, December 27, 2024
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Written by a customer while visiting worx.com
Customer Rating
1
Feeding line
on August 21, 2024
Posted by: Dewalt
from Ndbe
Gender:Male
Worst instruction I have ever used I can’t feed more line had to return 3 times cause there send used ones wanted to call for help but it told me to go to website and hung up on me but I need to speak with a real person cause the online instruction are useless
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, August 22, 2024
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. This trimmer has a bump feed system! This means when you bump the cutting head to the floor, the line will advance. However, if this is not working how it should please email us at worx@positecgroup.com to advise us of what is going on and we will be happy to help!
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. This trimmer has a bump feed system! This means when you bump the cutting head to the floor, the line will advance. However, if this is not working how it should please email us at worx@positecgroup.com to advise us of what is going on and we will be happy to help!
Thank you for choosing Worx!
Written by a customer while visiting worx.com