Customer reviews from worx.com
WORX - Aerocart 8-In-1 Yard Cart - Black
Average customer rating
4.7
(3,761 Reviews)
Rating breakdown 3,761 reviews
5 Stars
3,035
4 Stars
446
3 Stars
139
2 Stars
69
1 Star
72
94%of customers recommend this product.
(
3,442 out of
3,656)
Customer Reviews for WORX - Aerocart 8-In-1 Yard Cart - Black
Customer Rating
1
Small and made of old beer cans
on June 18, 2017
Posted by: Freegiftcardreview
from South Carolina, United States
Gender:Male
[This review was collected as part of a promotion.] Got it and it looked way larger in the photo it was really small and looked like it was made of recycled beer cans. Very thin metal. I was really excited about this but instantly returned it.
No, I would not recommend this to a friend.
Written by a customer while visiting worx.com
Customer Rating
1
Not as portrayed on tv!
on April 23, 2018
Posted by: Harry osgood 123
from Staten island
Gender:Male
Tires are undersized not stable at all and unless terrain is smooth and flat this is not easy to maneuver. Very disappointed!!!!!
No, I would not recommend this to a friend.
Response from worx.comBy Litreda M , Customer service , May 1, 2018
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding on what we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Feel free to contact customer service at (1866) 354-9679. We will be happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
1
Let me down
on April 12, 2020
Posted by: Thomas6621
from Indiana
Gender:Male
As with most reviews, purchased because of a bad back. I try not to expect too much so I’m not let down, but this did. I have MANY Worx products and have had little problems. Mine is a few years old with very little action, but parts breaking, now it won’t stay in the upright position. Any dirt that gets in the dolly flap you will struggle to get it down. I’m 6’3” and it’s way too low for me. I believe that the nature of what’s it may be asked to do is too much for it. The occasional potting of a plant filled with potting soil sure. I picked up a potted plant that weighed under 120lbs arm bent down. I was REALLY looking forward to this helping me in my life. Better materials and a few changes to its form it could be. Buyer beware. Not completely useless, but not up to the challenge of anything other than a light gardening aide.
No, I would not recommend this to a friend.
Response from worx.comBy Portia M., Customer Experience , April 14, 2020
Thomas, thank you for sharing your experience with us. We value your feedback a great deal. The Worx Aerocart can lift a potted plant, large rock, and many other items using the Extension Arm and proper strap. The maximum weight for items lifted using the Extension Arm is 80 pounds. For the cart to stand upright, the dolly flap must be fully extended properly and locked in place. WORX tools are covered by a limited 3-year warranty. Be on the lookout for an email from me shortly!
Thank you for being a loyal WORX customer!
Thank you for being a loyal WORX customer!
Written by a customer while visiting worx.com
Customer Rating
4
Handy!
on April 29, 2020
Posted by: Altar
from Arkansas
Gender:Female
[This review was collected as part of a promotion.] I have had my 8 n 1 plus wagon for a couple of weeks. It’s well made. Was easy to put together but is a lot smaller than I thought it would be. That’s on me bc I didn’t make sure of the dimensions when I placed my order. I guess I was thinking it would be comparable to a standard wheelbarrow. It’s much smaller and lower to the ground.
No, I would not recommend this to a friend.
Written by a customer while visiting worx.com
Customer Rating
5
Perfect for actual use as a real professional
on June 28, 2014
Posted by: Tex WORX Smart
from Dallas, TX, United States
Gender:Male
I read all of the reviews. Some dinged the Aerocart for what I thought were absurd things, such as the strap being too short. The simple solution is to go to any store with an automotive section, and pick up some longer straps. They're fairly cheap and you'll notice that they come in many lengths, including the one included with the Aerocart, which honestly, no other company would have bothered to include.
When the Aerocart arrives, you will notice that the box is indeed heavy. For those folks who complained about how heavy it is, I don't think they've ever picked up a regular metal wheelbarrow to lift into a truck. This is by far much more manageable. Solution is to slide the box inside and unpack it... because the box is not as manageable as the Aerocart.
When you unpack it, pull out the instructions. They're not so much step-by-step in the manner that you're use to seeing, but it's all in there. If you're looking for Item #14 like I was, that's the seat for the WG050.1 model and you probably have the WG050 model. I'm not sure if the "seat" would have been useful, but a cover that locks into the hook slots at the top and bottom would certainly be the solution for the complaint that things fall out.
The cart assembly is virtually nothing and even with reading through the instructions, it only takes 5 minutes, and most of that time is spent reading through the illustrations. The wheels came packaged in a bag; one per bag. One had the axle pin and cotter pin in another bag, but inside the bag with the wheel. The second wheel was alone in its bag, which caused momentary alarm. I pulled through the packing and found the second axle pin and cotter pin in a small bag (like the first), so before you panic and call Customer Service, pull through your packing just in case the tape sealing the baggie closed is stuck to some of the cardboard packing.
The wheels are quick assembly. Put the bright shiny silver axle rod through the DEEP side of the wheel and into the axle tube on the cart. I put the cotter pin in from the "top" side of the axle tube, just to make sure that if any heavy debris did fall out during transit and hit the pin, that it would not dislodge it. Simply twist the bright shiny silver axle rod, by its head, to line up the holes for the cotter pin to push through. You can do it by feel or sight. Either way, it's quick and easy. Repeat for the second wheel.
The handle bars come packed in cardboard. Each handle only fits one side. When you remove the rubber corner pieces on the Aerocart from the handle area, you'll see the lever locking pins. One look at the handle bars and it's obvious which one goes on which side. Flip the lever and the pin retracts. Slide the extended portion of the handle bar into the tube and the hole on the handle bar will align with the pin. Release or flip the lever back and the pin slides through the hole on the handle to lock it firmly in place. Repeat for the other side.
The other two orange metal pieces are used for various hauling scenarios and their hooks fit into the hook slots along the top outer edges of the Aerocart. The webbing and strap that are included are for various hauling scenarios, such as hooking onto the extension lift bars that fold down to move boxes or planters, etc.
As for the load capacity being the smallest on the market: I would say that this product is actually best suited for the every day user. It prevents the average person from overloading the wheelbarrow and struggling to move it and then dumping the load. Does a construction foreman care about the workers' backs? No. He or she wants the most stuff moved in the least amount of trips, which typically results in lost production because it takes two workers to get the stuff moved, either for need of lifting or steadying the load.
One review said nothing short of iron weights would put 300 pounds in the cart. I'm not sure the reviewer was considering the typical construction site or home renovation where boxes of roofing nails, etc. are required and add up to a lot of "iron weight", with out actually being 'iron weights'. Any compact item, such as electrical motors, nails, screws, stones, etc. add up quickly and regardless of the size of the wheelbarrow, you can only safely, easily and quickly carry so much weight at a time.
Considering the strain of REAL use of a traditional wheelbarrow from REAL work experience, I can honestly say that workers get worn out quickly and are far less productive, especially when working in the high summer heat of somewhere like Texas.
As for the bag holder being bigger: again, practical experience with landscaping leaves me more than happy with the opening provided. One thing people forget is that when left to their own devices, people will overload bags. Maybe you get them to the curb and if so, that's great, BUT if or when they burst during trash pickup, I can promise you that the sanitation workers are NOT cleaning up YOUR careless error in judgment.
Everyone wants more for less and that just is not happening in today's global economy. What the Aerocart provides in my opinion, is a very safe and useful cart... not a "wheelbarrow", but a multi-purpose cart that can be used to expedite any number of chores
When moving boxes, you can carry them, but if you can wheel them, you'll be working longer and your back will be better off because you worked smarter, not harder. If the cart will carry even only two large boxes of books each trip, that's far easier and half as many trips as you carrying one box. Maybe you don't have 10 boxes of books that each weight 40 pounds, but most people don't realize how much "heavier" 40 pounds becomes when you are holding it out in front of your body with only your arms.
Also, the Aerocart wheels are never going to go flat and while the metal frame is heavier than a plastic wheelbarrow, it's not going to crack from excessive load and weathering, because I've see that happen.
As for the height of the cart, maybe bigger tires would make someone happy? I've had plenty of wheelbarrows where you couldn't tilt as much as you liked because of the front support frame that wraps around the tire. The frame allows you to add more weight to the wheelbarrow, by supporting it under the bin, but then you can barely clear the feet in order to wheel it, and that is a major issue on everything that is not perfectly level ground. Also, for those who've been there and done that, it means that your arms are fully extended and the load bearing is more in your shoulder joint than your arms, especially if you're taller.
It might seem counterproductive, but the size of this cart is perfect for what needs to be done, and this comes from someone who grew up building everything and has learned how to get the most out of the least. If you wear a person out in the heat with a wheelbarrow that's fully loaded, you'll find out just how much longer it takes to get a job done. I've been there with landscaping jobs where we literally had to use wheelbarrows to move TONS of dirt, sand and gravel because there was absolutely no other option on some jobsites. It didn't take long before those wheelbarrows with more capacity were only half full at best. It took even less time to figure out that starting the day with half loads made the moving go faster because the crews were never completely spent after just a few trips.
Long review? More like an informative review. The Aerocart is not a $40 cheapie from the DIY store. It's built to last and someone took the time to consider body mechanics and physics in its design. The leverage is great.
The one item I believe that would be nice would be a hard plastic WORX cover, or basically an extended version of the WG050.1 "seat", where the hooks lock into the hook slots and it covers up the load. That would better ensure that things like gravel were not left strewn through the grass to be missed by the human eye, only to be caught by a lawn mower and propelled through some child's eye across the street.
It's 5-star construction and for someone with a lot of hauling, moving and construction site experience, it's an excellent tool for the every day user and average home owner, who probably is not spending enough time in the weightroom to actually be lifting an overloaded wheelbarrow! LOL I've seen plenty of gym rats, myself included, who quickly re-thought the whole "fewer trips is better" thing and started to work smarter, not harder.
Now, I have a multi-purpose cart that I can even put in the back of the SUV or even the back seat of a car if need be.
Try that with a traditional wheelbarrow.
Plus, I still do landscaping work, etc. and I live in an apartment. Trust me, this Aerocart is a Godsend and far more stable with two wheels as a cart, than a regular monstrous wheelbarrow!
I would recommend this to a friend!
Response from worx.comBy Ebony , Customer Service, September 26, 2014
Thank you for your review! We appreciate you taking the time to write about your experience with the WORX AeroCart.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
1
Dissatisfied
on March 6, 2021
Posted by: CJ32825
from Orlando, FL
Gender:Female
Am very disappointed with this worx product. I have the aerocart stored on my patio and was shocked when I went to use it, and discovered that there is all rust on the inside. I am going to try to clean it and spray some rustoleum paint to see if that will help.
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, March 9, 2021
Thank you for sharing your experience and review! We greatly appreciate your feedback as it gives us a better understanding of where we need to improve. The Worx Aerocart is painted with a thick powder coating to protect the surface and prevent rust. But since the main components are solid steel, as the cart is exposed to wear and tear from the rigors of outdoor use, the Aerocart may show signs of rust similar to any other steel implement. I am more than happy to help. Please check your email, as I have contacted you offline for further assistance.
Thank you for choosing Worx!
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
4
Very Pleased!
on August 30, 2014
Posted by: sdsea
from Ponca City, OK, United States
Gender:Male
Negative first: The capacity of the tub is not so much. More trips with smaller loads. (At my age, probably not so bad overall.) Also, could not find all the accessories on the web site. Having said that, pleased with it right out of the box. Very little assembly and that was very simple. Have used it for a few weeks now and the versatility is already proving helpful. I've moved fire wood, cleaned up shrubs and hauled waist to burn piles. We have stickers in our area...lots of them. Love the no flat tires. Overall, very pleased.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
MY FAVORITE TOOL!
on May 3, 2016
Posted by: Cody
from Jacksonville, FL
Gender:Female
Bought my Worx Aerocart at Home Depot about 4 weeks ago when I knew I would be moving - mostly by my self. At age 79 I knew I'd not have the strength or stamina I had when I moved into this house (by my self) 20 years ago. When I saw what this little cart/dolly/wheelbarrow could do, I knew this was the helper I needed.
Thanks for creating such a versatile tool. Did I mention that "putting it together" was a no-brainer?
I would recommend this to a friend!
Written by a customer while visiting worx.com