Customer reviews from worx.com
WORX - Aerocart 8-In-1 Yard Cart - Black
Average customer rating
4.7
(3,759 Reviews)
Rating breakdown 3,759 reviews
5 Stars
3,033
4 Stars
446
3 Stars
139
2 Stars
69
1 Star
72
94%of customers recommend this product.
(
3,440 out of
3,654)
Customer Reviews for WORX - Aerocart 8-In-1 Yard Cart - Black
Customer Rating
1
Poor quality construction!
on July 31, 2015
Posted by: JABJR
from Suwanee, GA, United States
Gender:Male
Bought Worx Aerocart model WG050 on 05/29/15 from HD. Used a couple of times to haul various loads in yard. Worked great for that but used yesterday 07/30/15 to move small jon boat (111 lbs.) on trailer (approx. 150 lbs.) When I set it down in yard, right side leg buckled, bending side strap rods etc. Also foam on handles is already tearing off. Not confident in the construction & quality of this cart! If I can’t get repaired, will buy a different cart from another mfg. & junk this one!
No, I would not recommend this to a friend.
Response from worx.comBy Joshua B., Customer Service, August 5, 2015
Thank you for sharing your feedback with us for the Aerocart. I'm sorry to hear about the trouble that you've experienced. I would like to provide you with some information, when hauling a trailer it can weigh up to 1,000 pounds, but the tongue weight or the weight on the trailer hitch ball should not exceed 100 pounds. If it does, than it's possible to cause the leg to buckle and bend. I understand that you haven't had it long, I would recommend on calling customer service at 1-866-354-9679 for more assistance, so that you may be able to use your Aerocart.
Written by a customer while visiting worx.com
Posted by: Mystique57
from Dorchester, MA
Gender:Female
Verified Purchase:Yes
I brought my Aero Cart a couple of weeks ago with the shovel attachment. It was pretty easy to put together. It's quite substantial. This is a quality product. I love that I can "transform" my cart for many different uses. Honestly, I'm waiting for the snow. I can't wait to see, if my shovel attachment makes digging my car out of the snow any easier!!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: PegTer
from Kaysville, Utah
Gender:Female
Verified Purchase:Yes
This is perfect to haul heavy rocks by myself without my husbands help. Versatile with the accessories. Great to haul bark from our trailer to our backyard.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Falls apart
on July 5, 2016
Posted by: Poorvalue
from utah
Gender:Male
The pins that hold the rock mover keep falling out and the rock mover arms just hang crooked. The wheel barrow is fine but every time I tip it forward to dump it the rock mover arms fall forward and get in the way.
No, I would not recommend this to a friend.
Response from worx.comBy Customer Service, August 8, 2016
Thank you for your feedback. I am sorry you are having trouble with the extended dolly. Please contact our customer service line and we will be glad to troubleshoot this problem for you and assist you in getting it resolved.
Written by a customer while visiting worx.com
Customer Rating
1
Small and made of old beer cans
on June 18, 2017
Posted by: Freegiftcardreview
from South Carolina, United States
Gender:Male
[This review was collected as part of a promotion.] Got it and it looked way larger in the photo it was really small and looked like it was made of recycled beer cans. Very thin metal. I was really excited about this but instantly returned it.
No, I would not recommend this to a friend.
Written by a customer while visiting worx.com
Customer Rating
1
Not as portrayed on tv!
on April 23, 2018
Posted by: Harry osgood 123
from Staten island
Gender:Male
Tires are undersized not stable at all and unless terrain is smooth and flat this is not easy to maneuver. Very disappointed!!!!!
No, I would not recommend this to a friend.
Response from worx.comBy Litreda M , Customer service , May 1, 2018
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding on what we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Feel free to contact customer service at (1866) 354-9679. We will be happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
1
Let me down
on April 12, 2020
Posted by: Thomas6621
from Indiana
Gender:Male
As with most reviews, purchased because of a bad back. I try not to expect too much so I’m not let down, but this did. I have MANY Worx products and have had little problems. Mine is a few years old with very little action, but parts breaking, now it won’t stay in the upright position. Any dirt that gets in the dolly flap you will struggle to get it down. I’m 6’3” and it’s way too low for me. I believe that the nature of what’s it may be asked to do is too much for it. The occasional potting of a plant filled with potting soil sure. I picked up a potted plant that weighed under 120lbs arm bent down. I was REALLY looking forward to this helping me in my life. Better materials and a few changes to its form it could be. Buyer beware. Not completely useless, but not up to the challenge of anything other than a light gardening aide.
No, I would not recommend this to a friend.
Response from worx.comBy Portia M., Customer Experience , April 14, 2020
Thomas, thank you for sharing your experience with us. We value your feedback a great deal. The Worx Aerocart can lift a potted plant, large rock, and many other items using the Extension Arm and proper strap. The maximum weight for items lifted using the Extension Arm is 80 pounds. For the cart to stand upright, the dolly flap must be fully extended properly and locked in place. WORX tools are covered by a limited 3-year warranty. Be on the lookout for an email from me shortly!
Thank you for being a loyal WORX customer!
Thank you for being a loyal WORX customer!
Written by a customer while visiting worx.com
Customer Rating
4
Handy!
on April 29, 2020
Posted by: Altar
from Arkansas
Gender:Female
[This review was collected as part of a promotion.] I have had my 8 n 1 plus wagon for a couple of weeks. It’s well made. Was easy to put together but is a lot smaller than I thought it would be. That’s on me bc I didn’t make sure of the dimensions when I placed my order. I guess I was thinking it would be comparable to a standard wheelbarrow. It’s much smaller and lower to the ground.
No, I would not recommend this to a friend.
Written by a customer while visiting worx.com