Customer reviews from worx.com
WORX - 7.5"" - 12 Amp Lawn Edger / Trencher - Black
Average customer rating
4.7
(395 Reviews)
Rating breakdown 395 reviews
5 Stars
318
4 Stars
51
3 Stars
10
2 Stars
1
1 Star
15
94%of customers recommend this product.
(
360 out of
382)
Customer Reviews for WORX - 7.5"" - 12 Amp Lawn Edger / Trencher - Black
Customer Rating
3
depth adjustement breaks easily
on July 28, 2024
Posted by: KenBB
from LA
Gender:Male
The depth adjustment/edge guide is pretty flimsy and of little use. Mine broke and I cannot remove it because the bracket is between the blade shroud and the motor assembly, and cannot be reached with a wrench. I may have to hacksaw it off as it hangs down and interferes with edgeing.
No, I would not recommend this to a friend.
Response from worx.comBy WORX Customer Service, July 29, 2024
Hello Valued Customer!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
1
ELECTRIC CORD PLUG-IN PRODUCT
on April 13, 2025
Posted by: Boiler Up
from Indiana
Gender:Male
Honestly I've been a customer for 10+ years. Every product I've ever bought has used the same size battery. To pull these edger out of the box and find out it's a plug in ?? I'm sure I can trust worx again. Even the picture on the box it comes in the plug-in is blurred out.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, April 17, 2025
Hello There!
Thank you for sharing your experience and review! Worx produces both electric and battery operated tools! You can always tell which is which by the battery powered tools always being measured in volts and electric tools will be measured in amps. We do produce a battery powered edger, I have provided the link below.
WG898; https://www.worx.com/nitro-20v-brushless-7-cordless-edger.html
Thank you for choosing Worx!
Thank you for sharing your experience and review! Worx produces both electric and battery operated tools! You can always tell which is which by the battery powered tools always being measured in volts and electric tools will be measured in amps. We do produce a battery powered edger, I have provided the link below.
WG898; https://www.worx.com/nitro-20v-brushless-7-cordless-edger.html
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
1
Never buy again
on May 6, 2025
Posted by: G A S
from Oklahoma
Gender:Male
From the first time I used it the blade came loose so from then on I just tightened it before use. After a year of using it on my small yard the tabs that the screws holding the raising and lowering mechanism screw into both broke off with no way to fix it. So I have to buy a new edger and it certainly won’t be anything made by worx!!!
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, May 7, 2025
Hello There!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. This tool is covered by a 3-year manufacturer’s warranty, and it covers missing and malfunctioning parts. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. This tool is covered by a 3-year manufacturer’s warranty, and it covers missing and malfunctioning parts. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com